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Aspire 7720 won't allow windows to load up.

My norton protection ran out yesterday so I installed AVG and removed Norton. The laptop then recomended shutting down so I did this. It now gets to the sign in stage of windows, but after typing the password it shuts down. Is there any way that I can reset the laptop back to original settings?

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Normally one would press F8 and perhaps choose to go back to a known working date, or choose safe mode, which hopefully will allow you to boot up. Then you should be able to ensure that Norton has been removed completely. Try this first.

Cliff

Posted on Sep 13, 2008

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Want to move from Norton security to AVG that I was existing before on for annual protection with premium security refreshing the system where it was removed


use norton remover tool from norton website and y are you using avg y are you not go for MSE if your windows is original http://windows.microsoft.com/en-IN/windows/security-essentials-download

Oct 02, 2013 | HP Computers & Internet

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My computer wont load new programmes unless i disable my anti virus


I would suggest to get rid of Norton via control panel - Remove programs reboot computer and then install Free AVG. anti virus program seems more flexible with current software then the previous minimizing fire wall conflicts and issues.May get ti here or Cnet.com
http://www.avg.com/us-en/trustav_bt_ppc?ctype=ppc&utm_source=google&utm_medium=cpc&utm_term=free%20avg&utm_campaign=US%20AVG%20Free&gclid=CPO635vKxLICFQQ3nAodA1sACw

Sep 20, 2012 | Acer Aspire One A150-1006 Notebook

6 Answers

I want to a free antivirus software down load


You could try Avira Antivirus or Avast. I recommend Avast. Go to http://www.avast.com/en-eu/free-antivirus-download
And here is the link for the free licence: http://www.avast.com/en-eu/registration-free-antivirus.php
You will have a licence for a year.
If you need further assistance leave a comment.

Jun 26, 2010 | Microsoft Windows Live OneCare 2.0...

1 Answer

System has a virus mbr invected by bloodhpund.mbr how do I delete this. I purchased Norton 2010 but it won't remopve the problem says it needs to be installed but can't get into system to install.


You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you diagnose, get help, and recover your system.

When you set the Bloodhound heuristics in Norton AntiVirus to it's highest setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.

Solution:

If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound heuristics are configured to the highest setting, Norton AntiVirus may alert you with a Bloodhound.MBR detection when you run a virus scan. To avoid this, configure your Bloodhound heuristics to the default setting.

To reset Bloodhound to the default setting
  1. Start Norton AntiVirus.
    If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start one of those programs.
  2. Click Options.
    If you see a submenu, then click Norton AntiVirus.
  3. Click Auto-Protect.
  4. Click Bloodhound.
  5. Click Default level of protection (recommended).
  6. Click OK
  7. Repeat steps 3-6 for Manual Scan.
    In step 3, substitute Manual Scan for Auto-Protect.
  8. Exit Norton AntiVirus.

Mar 11, 2010 | Acer Aspire 3610 Notebook

1 Answer

Cannot uninstall Norton - get 'ERROR 9999.174' message.


Try to start your windows on safe mode.
To do it restart your computer and press F8 button before windows logon appear then you will start windows on safe mode.
After you start windows on safe mode go to control panel again and try to remove it.

Sep 23, 2009 | Symantec Norton AntiVirus 2002 8.0 for PC

5 Answers

Do I need a Norton-type security for my laptop, or is AVG sufficient ?


Hi,
AVG is more than sufficient for a home computer.
Norton takes quite a lot of system resources and slows computers down dramatically. AVG on the other hand uses 2/3rds less resources than Norton and is just as good.


Reagrds.

Sep 14, 2009 | Acer Aspire 3000 Notebook

1 Answer

Replacing Norton with anything else


Norton is a real pain, and can be a bigger pain to get rid of. First, go to filehippo.com and download CCleaner, and also download AVG, but save the AVG download to the desktop. After removing Norton you will be using AVG for your antivirus. Once you have the CCleaner installed, open the tools section on the left. This is an uninstaller, it works considerably better than the add/remove programs section of Windows. Remove anything that reads Norton. This is where it may get tricky, Norton has a couple of blocking programs built in that try to keep you from using another antivirus, or removing Norton. So, the uninstall may run the first try, or you may get a message to the effect of the updater is running. If you get this message, then you will need to open Norton, go into the settings, and turn off everything. Then try the uninstall again. Once you've uninstalled all Norton related programs, run the registry cleaner. Norton likes to leave a little blocker in the registry that prevents the install of other antiviruses. Noe that this is done, you're ready to install the AVG. NOTE at one point there will be a section that will install the AVG internet toolbar, uncheck this box, you don't need it, and once it's installed you can't remove it without removing and reinstalling AVG. Some finer points about AVG is very little maintenance,it updates automatically, will scan at a time preset by you, so as to not hinder your use at the time of the scan, it protects against spyware and adware along with the antivirus, and has real time internet security without using hardly any resources. I believe you will be happy with it. If you have any more questions, feel free to ask.

Aug 14, 2008 | HP Pavilion N5415 Notebook

2 Answers

I think my norton is downloaded wrong. I have a virus and cannot run norton


Hi mollducks, first things first. If you are using any version of XP turn on windows firewall. Click the start button & open control panel. Open windows firewall & click it to on if it is not on.
Try downloading AVG antivirus software for free at this link:
http://free.avg.com/ww.download?prd=afe Than run it. Full system scan.
After you run AVG on you're system use Norton’s remove utility to uninstall any left over files from Norton.
AVG should have caught any virus.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
If you bought Norton antivirus software for download, go to this Norton site & click support:
http://www.symantec.com/norton/support/index.jsp
If it was the free download, try again to download it.
Norton should do a quick scan during installation.
You might want to keep AVG. Norton should still install with AVG already installed. You can remove AVG at any time.
Lastly, once you feel there are no virus's in you're system shut down the PC. Unplug the power cord from the PC. Open the case & gently remove you're memory DIMM's. Wait 1 minute & re-install them. Make sure they are correctly connected. Double check all data & power cables are securly connected & close the PC & plug the power cord back in. (By doing this you remove any virus that may be hiding with in you're memory).

Good luck mollducks!
Feel free to ask if there is still an issue with norton after running the above sugestions.

Mike

Jul 31, 2008 | Computers & Internet

5 Answers

I got free norton trial with new laptop, about to expire so yesterday I ordered,as recomended, extended download service,norton internet security subscription and norton SystemWorks basic edition upgrade....


Chances are, the software that is already in your computer will be able to connect to its website and after entering an authorization code provided to you when you ordered it, the software should update itself. Otherwise, contact Norton's website directly.

Jul 16, 2008 | Computers & Internet

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