Almost all the shows that I have recorded show recording for the correct time. but as soon as i start watching it the digital picture is constantly crackling and has pixelation and distortion and suddenly stops and shows 0 minutes left. i often get a window that shows recording lost due to signal loss... sometimes that does not appear but the same problem occurs. While watching live i don't seem to have pixelation distortion problems. I do watch and record almost 8hours minimum daily and have used this 625 for 18 months approx. it was a refurb piece to begin with.Do you think it could be a problem with the hard drive or the cables?
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Re: problem with recorded playback
It is possible that during a set time of day this problem can occur due to aged hardware such as a barrel or the LNB becoming overheated during that time of the day. If you are home during that timeframe and the weather is consistent and the problem does not exist then I would order a replacement receiver.Dish has some new receivers that allow one to use an external hard drive to increase record capacity as well however they are HD receivers. Currently Dish has a shortage due to production in the 625 model and you may be able to get a 722 rx with 300hrs of record time and external hard drive capability at no additional cost to you do to inventory shortages. If you do opt to get a new rx and get an HD model Dish shoud waive the HD fee for not having HD programming due to this. The key to getting this free upgrade if you will is not to ask for the 722. Let Dish's inventory dictate that unless you just want to upgrade your system in which case ther may or may not be additional charges. Hope this helps you out.
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Try setting the time of your DVR to be precise. If the recording starts 2 minutes before the show starts it will cut off 2 minutes before the show ends! My DVR has functions that allow me to add a minute or two before or after the times set to record, but that can cause other problems like if you are recording 2 shows and you try to record a new show after a show that was being recorded, it won't allow you to, because it can only record 2 shows at a time! Best bet is tro synchronize your watch to the Internet time and use that to sync your DVR time.
The issue may be is that you have a DVD in your dvr , that still shoes that date and time. Just a possibility, not sure,. try to see if you can take DVD out of dvr, and use a new one. I happened to me but, the case was a vcr,and I had a recorded video tape which while playing , was showing a blue screen, with "no data received" which actually it was when no data vcr was receiving from cable at the time it was recording . If the problem still is not solved then there is issue with some circuits, and processors. Also you may want to check if Bunker Hill has any customer support, to check with them.
Hi 97smash, my name is Mike Houston of DISH Network and I see where thereceiver needs to be reset for it to watch TV. There are some things you cancheck to clear up this issue, please select the buttons of MENU-6-1-1 andselect Check Switch and then Test. After all the test complete please try torecord a new program or show to make sure it plays all the way through, if youhave any questions please e-mail me at email@example.com I will be able to assist you more with this issue.
Hello! Daniel Busa with Dish Network here. That actually happened to me about a month ago a hard reset resolved it for me. If that doesn't do it try deleting all of the recordings that don't play back correctly,reset it again and keep an eye on things, it may be a bad box.
Hello! Dan Busa here with DISH Network customer service. This is actually how your DVR is supposed to function. A 622 is a dual tuner reciever meaning it's capable of watching or recording two live shows at a time. When you record a show you tie up one tuner, there are two work arounds. You can get an additional dvr receiver or you can set up record preferences and have everything automatically record to tv2.
It sounds as though the hard drive is about to go south on you soon and the receiver is going to need to be replaced however, in the interim you can change the options of the recordings and make it a default so that the recording continues past the end of the show. It is possible that extending this time will allow you to view the portion you want before it skips to the end. In order to do this press the guide button and select a program in the future. On the create timer screen select the option icon. You will now be at the timer options screen you can extend the time the recording will last after the end of the show and when it will begin recording prior to the show. I would also set this as your systems default so that it performs the same way regardless of what you are recording. According to the latest known receiver issues this is not identified as it is a common indication that the hard drive has an error internally. If this works I suggest that you have a replacement sent to you so that you do not lose the use of your DVRun-expectantly.Remember to watch all recorded events prior to replacement as you will lose that info when the receiver is swapped. Thanks for using Fix Ya.
Make sure u have signal on both tuners on the DVR ( check it in your set-up screen). both tuners should have the same siganl strength. Directv's DVRs, if installed correctly, give u the option of recording one channel and watch another, or recording 2 seperate channels( 2 tuners). If you are recording 2 seperate shows and u change the channel one of your recordings will cancel .