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I have the same issue and called Philips just now. The solution is - make sure there is no disc in your machine, press the setup button, arrow to the preferences pages and highlight but don't enter, type in the number 138931, it will come up with region 4, arrow to change it to 0 and press setup to exit. I certainly hopes this works!
I have a problem with my DVP 3120. Nothings happended when I pressed the numbers and now it won't select the preferences page anymore. Maybe I have to reset it too (but I didn't have to typ in any region) but how do I do that?
I wonder if anyone had that same problem and how they solved it. Thanks in advance.