Question about Motorola Mobility W375 Cellular Phone

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Motorola w375 dileemma

Hello,

i recently purchased 2 motorola w375 net 10 phones since i liked their 10 cents per minute pay as you go plan.

i followed all instructions and set up both phones, (1 for me and 1 for my husband). both my hubby and i can call anyone EXCEPT WE CANNOT CALL EACH OTHER ON OUR NET 10 CELL PHONES.

i made sure to add the phone numbers for each of our phones to each sim card, and also put in all information on both phones for voice mail. i used 2 different 4 digits to unlock both phones, and also took care of the security features on both phones as well, and still we cannot call each other as everything goes directly to the messaging center which i assume is voice mail.

i called net10 at least 10 times and they just repeat they fixed the problems, and net 10 people can call us on our cell phones, but again we cannot call each other.

also when my husband calls me at home on our regular phone line using his net 10 cell phone, our home phones caller id lists a strangers name, and net 10 says they have no idea why this happens, or how to fix it, but swears the net 10 cell phones i purchased are brand new and have never been used.....now i would think since i gave them all my husbands information when i activated his phone that his name should appear on the caller id and not some strangers name, and that leads me to believe his phone is a used and not new phone. (am i wrong in assuming this?). any comments would be appreciated:).

is there a fix for these 2 problems i listed above, as i am disgusted speaking to net 10, and since they are overseas many of their reps cannot be understood, and they just hang up instead of trying to speak more slowly and clearly to assist with fixing the problems.

i purchased both of these net 10 cell phones to be able to call anyone by just dialing out and not bothering to use the phone book, but especially for both my husband and i to be able to use our 2 net 10 cell phones to call each other in case of emergencies.

thanks!

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Alright these phones although new may be using a USED number. I would ask for another number and see if that solves the issue. Net 10 recycles inactive users cell numbers which can lead to problems.(their customer service sucks but the price is great)

Posted on Mar 27, 2009

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