I have just purchased the HP monitor. As I took it out the box and tried to straighten the stand to set up the monitor, the stand would not move and appeared to be stuck. The quick setup instruction illustrate that the stand should rotate out but I can't get it to move. Is there a release I don't see or is my monitor stand defective.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The HP is a flat screen monitor used with many desktop computers. When the LCD on your HP monitor goes white, it is an indication that your monitor's inverter board has gone bad. The inverter board is a small circuit board that transfers power from the monitor's main circuit board to the LCD screen. Replacing the inverter board means dismantling the HP monitor.
1. Power down your computer and unplug the HP monitor cable from the back of your desktop. Disconnect the power cable from the back of the monitor. Relocate the monitor to a flat work surface. Place the monitor with the screen facing downward.
2. Remove the Phillips-head screws from the monitor's base stand and from the back cover. Lift the base stand off of the monitor and remove the back cover. Peel away the foil from inside the monitor around the internal circuit board.
3. Locate the inverter board near the bottom of the monitor's casing. Unplug the power cables from either side of the inverter. Loosen the Phillips-head screws from the inverter board. Lift the old inverter out of the monitor's casing and set it aside.
4. Place the new inverter inside the monitor. Replace the Phillips-head screws and fasten it in place. Reconnect the power cables to the connectors on each side of the new inverter. Replace the foil around the outside of the main circuit board.
5. Replace the back panel and base stand, and their retaining Phillips-head screws
I hope you find it very helpful. Thank you for choosing fixya.com
On my HP monitor on the stand, I have a locking mechanism that doesn't allow the display to be raised. I need to press a button on the stand while pushing down the display, then the button is possible to be pressed down. then while holding it down, I can pull the display upwards as much as it comes.
the stand locks in my case when pushed all the way in.
If the Aquos 46 is anything like the Aquos 42, the monitor is attached to the base with machine screws (bolts). They are located in the lower back portion of the monitor, probably need an Allen wrench to loosen and remove. Once that is done, the base can be removed from the monitor. Best way is to lay the monitor face down on a tabletop padded with foam, a quilt or blanket, etc to protect the screen as you work. Remove the stand from the monitor, not the monitor from the stand; it is easier and safer that way.
My friend just purchase this monitor yesterday. When she plugged it in to the back of the tower she received the same prompt u have mentioned. I was able to repair it because she simply did not realize that I had installed a new graphics card into her pc a few months ago. When u do this, you have to hook your monitor into the area where the new graphics card was installed. You can not plug your monitor into the same onboard card that u have previously plugged your monitor into.
Let me know, if by chance, u did install a new graphics card.
Hope this was helpful :)