Question about HP Photosmart 3210 All-In-One InkJet Printer
What's going on....I can't get it to print in black?
There is probability that the wirings in the cable supplying power to the cartridge do not work. Only the one activating the red color works. If you have access for cable replacement of your printer's model, you may need to replace this. Otherwise, it's difficult to find a cable unless there are surplus stores with these parts. One last try on the printer: remove and reinsert the cable supplying power to the cartridge. It may just be loose because of rapid movement during printing. Also check if there are burnt portions (if there is, you really need to replace the cable) at the terminals of the cable. I hope that works.
Posted on Sep 14, 2008
Something's gone wrong with your cartridge. Try to use an old cartridge that worked and see if there are changes in print. If there is, then you need to replace your cartridge, it's busted. This issues usually happen when you replaced your cartridge while the printer is unplugged. Make sure you unplug the power cord before replacing the cartridge with a new one.
Posted on Sep 13, 2008
SOURCE: Printer not printing black ink
The problem you are all having is with the print head (The black tray that your ink cartridges sit in).
Most of the time a simple cleaning of this will correct the problem, if it does not then you will have to call Kodak support and they will send you out another print head.
But lets try and see if we can get your troubled one to work again by following these steps...
1 - turn printer on and open the lid as if you were going to change the printer ink cartridges.
2- when the ink tray moves into the center and stops, remove both the black and color cartrdiges from the print head.
3- To remove the print head simply place your left thumb inside the head all the way to the left facing up and pinch the upper left lip of the print head to release it, then pull the entire tray out with your other hand ( there is a release inside the tray above the sticker of a finger and bullseye to the far left in the upper left corner inside the tray)
4- With the tray now removed be sure to look at the bottom and you most likely will find a build-up of black ink... clean this off using DRY paper towel as much as you can.
I used rubbing alcohol but if you do this make SURE it is completely dry before reinstalling.
5- Once you have cleaned the print head reinstall it in reverse fashion than you removed it, if you installed it right you will hear a solid CLICK noise.
6- replace the ink cartridges you removed if they still have ink in them and then close the printer lid.
7- You may get a notice that there is a new printer head and or cartridges and it will want to align and or calibrate the printer...be sure to do this!
8- Once the printer is recalibrated hit the menu tab on the printer and choose " clean ink head"... Do a deep cleaning 2 times!
9- Now try to print something that contains something black like a text document. If it works you are all set, if it did not then you will need a new print head from kodak. simply explain that you did the above steps and it did not work so that you can avoid support trying to run you through all this. They will send you a new one in 2 days.
Hope this helps and good luck!
Posted on Sep 04, 2008
To customer of HP deskjet 990cki: I purchased the HP photosmart Plus B209 ~ January 2010. 3 months into, I have learned that when the color ink that you don't use evaporates, the black ink will not work at all, no matter what you adjust or clean.To make it work you have to purchase more color ink...on & on & on..$$$$. Neither HP nor Best Buy will refund my investment. Spoken with HP customer service reps. in the Philippines & Canada both being outside of the US. NO customer satisfaction. No refunds. I suggest Boycotting both corps.
Posted on May 06, 2010
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