Question about Webroot Spy Sweeper (spysweeper) for PC

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Webroot spyware says it is not compatible to my computer

New computer try to download webroot antivirus with spyware and firewall it says my computer is not compatible for this program but it is for windows vista which is what I got

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  • lolablu1007 Sep 29, 2008

    Bought Webroot Spy Sweeper with antivirus after installing my computer says this version of spy sweeper is not compatible. It says it supports Windows Vista which is what I have. This is so frustrating! Please help. Thanks.

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Unfortunatly This software will only work on vista home premium,and vista vista ultimate,but i can still recomend you a great free antispyware program! This free application is called "spyware doctor" this it a great program!!!!! if you want to download it free simply go to http://www.pack.google.com then select "spyware doctor"

Thankyou for your question!
have a great day!

Posted on Sep 13, 2008

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Posted on Jan 02, 2017

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1 Answer

I tried to renew my Webroot AntiVirus with Anti-spyware. I ran into a compatibility issue with vista. I uninstalled both the firewall and antivirus, thinking this will help, and now I can not install...


HI There,

I recommend that you use Sytem Restore to go back to a point before the problem began.

1. Click the Start Button
2. Select All Programs> Accessories> System Tools and click on System Restore.
3. Select a point before you tried to install/renew your antivirus and restore to that point.

Your description of what you were trying to do was not completely clear to me so I have to guess. If you were trying to install a different product than Webroot, then you need to completely uninstall Webroot BEFORE you install a different anti-virus.

Also, after uninstalling Webroot, hold down the Windows key on the keyboard and press the R key. A run window will appear. Type in %temp% and hit enter. When the Temp File window appears hold down the ctrl key and hit the A key. All temp files should now be highlighted. Hit the delete key. A message may appear saying Windows cannot delete a file because it's in use. This is normal. Check the box in that window for Skip All similar files and hit ok.

Reboot your computer and then install the new Antivirus.

Good Luck

Aug 26, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Webroot 6.1 Antivirus/SpySweeper won't open after install


Dear User,

Though Webroot 6.1 Antivirus works fine on Windows 7, but its Spyweeper (anti spywear), is not seems to be compatible with Windows 7.

You can look for the version of webrrot that is fully compatible with windows 7.
OR
You can go to the free versions of Antivirus availables for Windows 7 (as AVG Free).

Thanks

Jan 24, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot gives error eisenginefailed on startup, computer is using webroot as a client off of the server, it can connect to the server but has not performed a scan in five months


SPEAKING WITH MY EXPERIENCE TRY SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

*****Spybot - Search & Destroy 1.5.2 ****

FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck.
If you think this is good information, , please rate me.
Thanks :0)

Oct 17, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

GREEN AV and WEBROOT SPYWARE


hi,
get into add or remove programs and uninstall from there. if not use the following tool: http://www.pcsafety.us/portable-tools/portable_cleanup.exe .

Sep 22, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Webroot won't load


SPEAKING WITH MY EXPERIENCE GET SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

*****Spybot - Search & Destroy 1.5.2 ****

FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck.
If you think this is good information, , please rate me.
Thanks :0)

Sep 07, 2009 | Webroot AntiVirus with AntiSpyware &...

2 Answers

I'm trying to download a new antivirus program but it keeps saying that it can't download until I get rid of Webroot Spy Sweeper. I don't remember ever downloading that and I can't find it anywhere on my...


Download spyware blaster, spybot search & destroy and spyware detector. Run them and then you will PROBABLY have to run a registry cleaner. If you have spyware on your computer, it could just be hidden in the registry.

Jul 03, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot antivirus will not update at all. June 20, 2009


If it is not a new bought program, then remove it.


Some useful information below. Hope it helps.

SPEAKING WITH MY EXPERIENCE TRY SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com

*****Spybot - Search & Destroy 1.5.2 ****

FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck.
If you think this is good information, , please rate me.
Thanks :0)

Jun 20, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Antivirus suddenly stopped Working


Download Malwarebyte's Anti-Malware, Ad-aware and Spybot, and run them all (one after another, not all at the same time) to see if you're not infected by some spyware.

Also run some anti-virus, like Avira - or even the online Trendmicro housecall (http://housecall.trendmicro.com/housecall/) to check for viruses.

And do that if possible disconnected from the internet.

If nothing is picked up by those programs, then you can try a system restore to a point where everything worked. Be sure to backup your data first, since you can loose some data with System Restore.

Mar 19, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

I can't get antivirus to download


norton is better. you could uninstall it and try again as long as it has a product key u have to enter. but in my opinion, stick with norton

Sep 19, 2008 | Webroot AntiVirus with AntiSpyware &...

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