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9-358 error is there a reset nvm - Xerox DocuColor 12 Printer

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  • Anonymous Oct 29, 2008

    9-358



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No! there isnt, you need to replace this in order to reset the info inside, you can refresh the nvram but the info is still there

Posted on Sep 22, 2008

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I have copier xerox 5021 error is 092-910 what does it mean


That error is an ATC failure. It can be caused by a bad drum or MCU Board. You can first try clear the value of NVM [752-059] (ATC Fail) or NVM [752-060] (ATC Fail Continuous Count) to '0'. Enter Diagnostics, Press and hold the [0] key on the Control Panel for 4 seconds or longer and then press
the [Start] button while keeping your finger on the [0] key.
Password is 6789. And go to NVM Initialize.

Sep 06, 2015 | Xerox Printers & Copiers

1 Answer

Dc 236 machine has a fault code 010-320. fuser is new, lvps is new and so the small board, i dont know the name of that board... but still 010-320 is there... trying to reset the value of nvm from 2 to 0,...


Well since you know how to enter diagnostics. Go to DC132 and select all copier nvm. Do an all copier nvm initialization, it will correct any default errors in the memory.
You will just have to then reset things like the power save timers and I would also go in and do a dc604 registration adjustment.

Apr 18, 2011 | Xerox DocuColor 3535 Copier

1 Answer

Error3-315 when machine on error come in most times


3-315 Fault Code indicates that a communication failure

between the IOT PWB and the Post IPS PWB was

detected.


You may be able to enter diagnostic mode and reset:

Entering Diagnostic Mode: First of all... to enter the User Interface (UI) Diagnostic Mode: Turn on the power... then while holding down the '0' button, press 'Start'. The screen will prompt you for an "Access Number"... use the keypad to enter '6789' which is the Default Access Number. This should bring you to a menu of options to choose from:

NVM Reset (Non Volatile Memory) / NVM Initialization

NVM Read / Write (memory adjustments)

Component Control (for testing sensors, motors, etc.)

Print (for running Test Patterns from Diagnostics)

Subsystem Check (for fuser nip measurement check out, and developer unit check out)

Max Setup (for setting up copy quality)


If reset does not work, you need service on the unit.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe





Feb 11, 2011 | Xerox DocuColor 12 Printer

2 Answers

As soon as machine is turned ON error code 124-315 appears. pls help!


Here is a note from a Xerox Tech:


Everything points to NVM coruption so try with reseating the NVM pwb. And then maybe NVM init.
Hope these helps.

Nov 23, 2010 | Xerox DocuColor 12 Printer

1 Answer

When press # and 9 key while turning power on, the hp5610 should perform a full reset, however the "power on", "fax", "copy", "fax", "scan" and "!" all flash at the same time. How do I correct?


You can't. A reset is a #6. A #9 resets the NVM - the NVM is the firmware that makes the printer function. If you have reset the NVM there is no way to bring it back again unfortunately. It should only be used by HP in their repair department when they are seeking to replace the firmware components.

Feb 21, 2010 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Hello, after a NVM reset my ADF stop working and color where in wrong places. I resolve the color problems but ADF is not working is this activated by a NVM code? Regards, Hugo


How did you resolve the color problem? I am having the same issue on a Xerox Workcentre 24. After initializing the NVM, the auto-feeder does not work and the colors are off. How did you resolve the colors being offset?

Feb 02, 2010 | Xerox DocuColor 3535 Copier

2 Answers

Error-9-354


Hi,

User Interface (UI) DIAGNOSTIC ENTRY:
Turn on the power… then while holding down the ‘0’ button, press ‘Start’.
The screen will prompt you for an “Access Number”… use the keypad to enter ‘6789’ which is the Default Access Number.
This should bring you to a menu of options to choose from:
• NVM Reset (Non Volatile Memory) / NVM Initialization
• NVM Read / Write (memory adjustments) you will need to know which codes do what
• Component Control (for testing sensors, motors, etc.)
• Print (for running Test Patterns from Diagnostics)
• Subsystem Check (for fuser nip measurement check out, and developer unit check out)
• Max Setup (for setting up copy quality)


Set NVM to 776-060=0 and 776-372=0

Hope that helps

Mike

Sep 23, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

Fault code problem whit xerox 5665


This sounds like a fuser problem, underheat or over heat. On this machine also, it might be related to NVM, or NVM memory corruption. Sometimes the batteries on the Main Board, they just get old and die.
This can be a multiple problem on the machine.
This might require a Xerox service person to visit the machine.
Some ideas are: A bad heat sensor(Thermistor), very fragil and brittle.
A NVM might need to be reset, Over heat or underheat code in the diagnostice service mode. You need a service manual to find it.Very complicated to explain.
A full sump bottle can cause this, the machine enters a code in the NVM and will keep the machine from "Logicly turning on." Or a broken full sump bottle, sensor falls off or not in place will cause the machine to enter a error code in the NVM.
Good luck.

Apr 03, 2009 | Xerox 5665 Copier

1 Answer

Photo card inserted backwards error


Try a full NVM reset on the unit and check
Reset Steps are.
Unplug the power cord from the unit when there is still power in the All-In-One and press and hold the # and No 9 Button without releasing the buttons plugg the power cable back, it should come up with a message as reset
If the screen go's blank after you connect power cable, then release the keys and turn the power On, it will come up with a message as Full NVM Reset

Good Luck

May 27, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Error code 9 - 358


Hi,that means ,cleaning auger is stopped.Probably toner waste container is full.Try to remove and replace waste toner container(or vacuum toner from container).
BR

Feb 20, 2008 | Xerox DocuColor 12 Printer

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