Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool Duet Washer

I get a flashing F-21 in the time remaining screen and it will not begin a wash cycle.It did not drain the water at the end of the last cycle before it quit working properly. How can I reset the washer or what might be the problem?

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The error code is an indication of a slow drain, or no drain problem. Before you assume you have a component failure with the washer, however, the manufacturer recommends unplugging the appliance for at least 30 minutes. Sometimes this is all that is required to reset momentary glitches with the computer. If the error code reappears, then you will need to check your drain pump. The following link explains how:

http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

In addition, you may want to check the drain hoses to ensure they are not clogged or kinked. The hose leading from the bottom of the wash tub to the inlet side of the drain pump is a common place that I have found small articles such as socks, underwear, and washcloths lodged. For this reason, it is recommended that you use garment bagfs for small items.

Now, if you perform all the preliminary checks above and still have a problem, you may have to replace the pump. It does not take much to damage the drain pump in these model washers. If anything has been lodged in the pump for any length of time the pump impeller and/or motor may be damaged. The pump may still run, but it might not be pumping any water.

If you require a replacement pump, they can be ordered on line at searspartdirect.com. Just type in your model number and the pump is located under the "Pump and Motor Parts" heading as item number 10 (part #8181684). The next link provides you with step-by-step instructions on how to replace the pump, if necessary.

http://www.fixya.com/support/r401845-replacing_drain_pump_whirlpool_duet

I hope you find this information helpful. Let me know if you require additional assistance.


Posted on Sep 13, 2008

We are having the exact same problem!

Posted on Sep 13, 2008

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How abt a nice rating for the free help? Thnks

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Press PAUSE/CANCEL twice to clear the display.
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Press PAUSE/CANCEL two times to clear.

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1. Check the drain hose and make sure it is not plugged or kinked.
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6. Unplug washer or disconnect power.
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Alternative Procedure:

If the machine cannot be forced to its diagnostic mode then:

1. Disconnect the washer from the power supply and water supply.
2. Remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right on top.
3. Remove the Molex connector from the water level switch / pressure switch.
Refer to the picture below.
4. Reconnect the power supply but not the water supply.
5. Power the machine. The machine will enter diagnostic mode.
6. Power off the machine.
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8. Reconnect the water supply.
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How abt a nice rating for the free help?

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Fix for whirlpool tub problem


hellodibblob
Welcome
You said your door will not open!


Door locked at end of wash cycle
Did all of the water drain out of the washer during the
spin?
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
Let me know how you do.
Huuum

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