Question about Xerox Office Equipment & Supplies

4 Answers

I have a Xerox Phaser 6115mpf. I thought I was checking to see how much toner was left and I pushed the button with the colored dots. Which I now know is the change cartridge button. I opened up the machine and found the user's guide. It just says instructions are on the cartridge box. I cannot close the machine and I have no cartridge box. I'm pretty sure that the catridges are not out of ink. We have printed just over a **** of paper, most of which is black printed office type stuff. How do I proceed? Thanks myoug

Posted by on

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,800 Answers

Unplugg/plug cartridge run alignement utility and see what happend if its not okay try clean the nozzels

best regards

plz rate this poste

Posted on Sep 13, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 421 Answers

Http://office.manualsonline.com/manuals/mfg/xerox/6115mfp_d.html try this website you will need to set up a free membership but they have the complete user manuel and that will show you how to properly reinstall the toner please rate -jeff

Posted on Sep 13, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

Well the instruction is on the cartridges which is printed back side of the toner cartridges.....Please use this link to get instruction to remove the cartridges from the printer :

http://download.support.xerox.com/pub/docs/6115MFP/userdocs/any-os/en/TonerCartridge075104500a.pdf



Good luck...

Posted on Sep 13, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Xerox Master
  • 19,396 Answers

Do the following procedure.

Take off the cartridge that is inside.
Put the cartridge back in.
Unplug the power for ten minutes.
restart.

I

Posted on Sep 13, 2008

  • Ginko
    Ginko Sep 13, 2008

    If the machine does not close it also means that the toner cartridge is not well in place, pull it out and put it back.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

4500 Phaser -What causes black dots left side of page?


Hi,
Sounds like something stuck on a roller with a diameter of ~1/2" diameter.
Good luck.

Jun 10, 2014 | Xerox Phaser 4500 Printer

2 Answers

My phaser 6180 color printer, toner not adhering to paper


hi.it could be your print cartridge.end of life.and very costly

Nov 19, 2013 | Xerox Phaser 6125 Laser Printer

1 Answer

How do you reset toner counter on phaser 7750? Thanks


On the back of the 7750 toner there is a metal piece you can push in near the end that goes in to the machine first, this will tell the printer that the toner you put in has not been installed until now. I would not suggest doing this unless the toner is full and is using geniune xerox 7750 toner.. If you refill it with generic or non-7750 toner it can damage the machine and will void any warrenty you may have left on the machine.
If you switch machines with the 7750 toner the machine will not know how much toner is remaining in that toner. Xerox changed this method on the 7760 to use a toner chip to fix this.
Hope this helps, thanks

Apr 01, 2011 | Xerox Phaser 7750DN Laser Printer

1 Answer

Phaser 7300 - one color fading on diagnostics page


Are you using third party toner? That is one thing that causes that problem. Use only xerox toner.
The other thing is that your image unit could have come defected, if it was brand new. Try changing the image unit and that should fix that problem. Good luck. 016-1993-00 image unit & toner 016-1977-00

Oct 02, 2009 | Xerox Phaser 7300DN Laser Printer

1 Answer

Xerox phaser 6130: machine is about 2 months old,


Have you checked the Xerox support site? If not, try these links for your printer

Documentation

Drivers
Product Support

Troubleshooting

If this helps, click YES below.

Jun 30, 2009 | Xerox Phaser 6130 Laser Printer

1 Answer

Magenta leaving a colorless streak


You need to check with Xerox , ther is some toner that was manufactured last year (2008) that was defective

the phone number for xerox support is 503-682-7377

Apr 01, 2009 | Xerox Phaser 7760/GX Laser Printer

1 Answer

Just changed the black toner and now it won't print black.


Hi,

Sometimes it may not be the toner that is the issue in this case the problem is with the black imaging unit, remove it and check for any damage and check the how life is left on it, if you have a spare then replace it!

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=49,E=0000000001347412543,K=9952,Sxi=0,Case=obj(4002)

copy and paste this directly into your address field!

Mar 31, 2009 | Xerox Phaser 6350DP Laser Printer

2 Answers

Toner not fusing to the page but fuser is ok


Hi,


Try the steps on the link below. You can set it too a special paper, also check that there is not loose toner around the contact of the toner cartridges.



http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=609,E=0000000000024639304,K=4398,Sxi=10,Case=obj(79216)

Niallbt

Mar 26, 2009 | Xerox Phaser 7300DN Laser Printer

2 Answers

Phaser 73000 wants to reseat or replace a newly installed toner. When checked toner status is unknown.


Is the Toner OEM (new from xerox) or remanufactured? Make sure that the tab that you have to push down on the toner is firmly in the locked position. Reboot the machine and see if that fixes your problem. If it doesnt put the old carridge back in see if the error persists. If it doesnt then you could have a defective toner cartridge.

Dec 01, 2008 | Xerox Phaser 7300DN Laser Printer

2 Answers

Xerox Phaser 6125 Color Printer


I called Xerox and it seems that it's because the imaging unit is defective. They are seeding me one free of charge. Hope you can do the same...

Sep 20, 2008 | Xerox Phaser 6125 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...