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USB Mass Storage Devices Not Recongnized

When I Plug In My Ipod It Dosen't Show Up In My Computer. When I Look In Device Manager It Says That The Ipod Is There, But I Still Can't Access it. But Under That It Says USB Mass Storage Device And It Has A Little Yellow Triange With A " ! " Inside Of It. When I Open Up The USB Mass Storge Device Properties It Says
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
I Click "Check For Solutions" And Nothing Comes Up. Also I've Tried Updating The Driver And It Says Driver Is Up To Date, But The Problem Still Isn't Fixed. I'm Really Clueless About What To Do So Please HELP ME!!!

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  • jason_HELP Sep 13, 2008

    I Was Able to Fix It Last Night. What I Did Was Uninstall It, Restart The Computer And When Windows Reinstalled It, It Worked Just Fine!

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  • 6 Answers

Try on others pc if the problem still persist ask to ur local expert if the error not comes on other computers then u have something wrong with ur pc hardware .in my opinion reinstall the driver and check .

Posted on Sep 13, 2008

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How do I down load photo's from my Samsung 2 phone please


First make sure you have the correct USB drivers for your phone installed on your pc. Go to device manager and see if your phone or mass storage device is listed. If not, download the drivers here, http://www.samsung.com/us/support/downloads. Make sure debugging on your phone is enabled. Please refer to the following:


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A confirmation dialog box will appear. Tap "OK". The green Android icon will turn orange, indicating that the phone is now in USB Mass Storage mode and should now appear as USB disk drives in "Devices with Removable Storage" and be assigned drive letters.

Samsung Galaxy S2 (Android 4.0)

  1. To set the Samsung Galaxy S2 to USB Mass Storage (MSC) mode, go into "Settings > More... > USB utilities" and tap on "Connect Storage to PC".


  2. Then plug the USB cable into the device and connect to your computer.


  3. The "USB connected" screen with the large green Android icon will appear. Tap on "Connect USB storage".


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  1. To set the Samsung Galaxy S2 to USB Mass Storage (MSC) mode, go into "Settings > Applications > Development" and enable "USB debugging".



  2. Then drag the status bar down and tap on "USB connected".



  3. The "USB connected" screen with the large green Android icon will appear. Tap on "Connect USB storage".



  4. A confirmation dialog box will appear. Tap "OK". The green Android icon will turn orange, indicating that the phone is now in USB Mass Storage mode and should now appear as USB disk drives in "Devices with Removable Storage" and be assigned drive letters.

Samsung Galaxy S2 (Android 4.0)

  1. To set the Samsung Galaxy S2 to USB Mass Storage (MSC) mode, go into "Settings > More... > USB utilities" and tap on "Connect Storage to PC".



  2. Then plug the USB cable into the device and connect to your computer.



  3. The "USB connected" screen with the large green Android icon will appear. Tap on "Connect USB storage".



  4. A confirmation dialog box will appear. Tap "OK". The green Android icon will turn orange, indicating that the phone is now in USB Mass Storage mode and should now appear as USB disk drives in "Devices with Removable Storage" and be assigned drive letters.

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