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Windows live messenger keeps shuting down, but before it does it comes up with a box that says windows live messenger has encounted an error and needs to close. We have uninstalled and reinstalled it half a dozen time and still the same thing. Can you tell me why it's doing it and how to fix it please

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Hi,
what version of Windows Live you are using go get the updated version from the messenger.msn.com. if you are not using the latest version, Lastly using Yahoo messenger u can im ur Windows Live friends so better start using that!!
Or else Try using Firefox. Hope this problem may not occur in Firefox. Thank you

Posted on Sep 13, 2008

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I can't install windows live messenger, it encounter a network error while attempting to read from the file C:\WINDOWS\Installer\Messenger.msi


I found the site below and thought of your situation. Here is the message I received:
-------
"Network error occurred while attempting to read from the file:
C:\\WINDOWS/Installer/Messenger.msi
Please close all other open programs, and then try again. It looks like another program is preventing the installer from working. hr.0x80070643"
-------
If it's the same message, and you haven't found a solution yet, then this will do the trick. Although it's an older post, it works just fine for the current 14.0.8117.416 Messenger update issue:
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=346865&forumid=1
Scroll about halfway down the page. Look for Microsoft Customer Support (Joan, Technical Support, Live Essentials):
Note: For the Windows Installer Cleanup Utility, I downloaded from this link (you'll want the latest version wherever you get it - 2.5.0.1):
http://www.softpedia.com/progDownload/Windows-Installer-CleanUp-Utility-Download-18442.html

Jan 23, 2011 | Computers & Internet

1 Answer

Cannot install upgrade to messenger so I can use my webcam


First uninstall the one you have
then do a windows update on your pc
you should be able to download an update for messenger after that.
If you still can't then open add and remove programs
then windows programs scroll down and make sure there is no check mark in windows messenger
if there is then take it out once done restart pc then download windows live messenger again

Jan 15, 2009 | Computers & Internet

9 Answers

When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202)


This might be a compatibility problem between your webcam drivers with the new Windows Live Messenger program. You may want to:

1. Update your webcam drivers and see if Windows Live Messenger can detect it when you run the Audio Video setup from its Tools menu.

2. Or you can downgrade back to the older version of Windows Live Messenger which is compatible for your camera. Doing this however also requires that you uninstall all the Windows Live Beta products from your computer.

Note: You will not see a separate Windows Live Messenger on your Add/Remove programs, instead you will either see there Windows Live Beta products or Windows Live Essentials.

You can download the older versions of Windows Live Messenger from:

Windows Live Messenger 8.1:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en

Windows Live Messenger 8.5:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


~ Carlos

Nov 10, 2008 | Computers & Internet

1 Answer

I cannot get onto windows live keep being blocked with word NULL in box from site pyagcore.search


Type Windows Live in your search window, that should take you there, either Reinstall windows live or sign in, that should do it. Good Luck. The same works for Messenger.

Oct 28, 2008 | Acer Computers & Internet

1 Answer

Cannot sign into msn error message 80048821 also says pyagcore error


Error: 80048821 If you are encountering the error 80048821 when you sign into Messenger try the following: 1. Visit http://account.live.com .
2. Click Sign in with a different account.
3. Enter the Windows Live ID that you use with Messenger and the correct password.
4. Click Sign in to verify that you can successfully sign in by using this account.
5. If you are unsuccessful, try to reset the password. To do this, follow these steps: 5.a. Visit http://account.live.com .
5.b. Click Sign in with a different account.
5.c. Enter the ID, and then click Forgot your password.
5.d. Follow the steps in the wizard to reset your password.
5.e. If you need help resetting your password because you cannot remember your secret question and answer or alternate e-mail address, contact Windows Live ID support. To do this, visit the following Web site, and then select Windows Live ID:
http://support.live.com
5.f. After you successfully reset your password, go to the next step to update the settings.

6. If you are successfully signed in by using your account, remove the saved credentials, and then reenter the updated credentials. To do this, follow these steps: 6.a. In the Messenger sign-in window, select your e-mail address from the E-mail address drop-down list. If you do not see your ID on the list, go to step c.
6.b. Click Forget Me, and then click Yes to confirm the deletion.
6.c. Type your e-mail address and your password.
6.d. Select the Remember Me and Remember my password check boxes to save your sign-in information, and then click Sign in.

Oct 21, 2008 | Computers & Internet

1 Answer

Msn messenger error code 81000306


Windows Live Messenger error code 81000306 Problem description When you start Windows Live Messenger you cannot sign in, and you get error code 81000306 along with the message:
We were unable to sign you in to Windows Live Messenger, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the internet.

Error code: 81000306

Oct 18, 2008 | Computers & Internet

2 Answers

Windowslive messenger not responding keeps coming up error8100030d


Error: 8100030d If you are receving the error code 8100030d when signing into Messenger, do the following: 1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required: 1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version. 2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using: 2.a. For MSN Messenger: 2.a.i. If you are running Windows XP or Windows 2000 click Start, click Run, type cmd , and then click OK to open the command window. 2.a.ii. If you are running Windows 98 or Windows ME, click Start, click Run, type command , and then click OK. 2.a.iii. At the command prompt, type the following commands. After each command line, press ENTER:
cd\
cd %appdata%\microsoft
cd "msn messenger"
del /s listcache.dat 2.b. For Windows Live Messenger: 2.b.i. For Windows XP
  • Right click on the Start button and then click Explore to open Windows Explorer. On the Tools menu, click Folder Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Click to clear the Hide extensions for known file types check box . Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them
C:\Documents and Settings\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.
2.b.ii. For Windows Vista
  • Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.
C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

3. Try to sign in to Messenger again.

Aug 24, 2008 | Computers & Internet

2 Answers

Hi, I am a Messenger user with L plates from downunder! What I would like to know is how I can get Messenger to sit in my system tray when I start up my laptop, so that I can then simply log in and be...


first question: Click Start, then right click windows live (messenger)>
then, select Send to> then select again Desktop (create shortcut)>
then u can now simply log in quickly less time in your messenger. coz u just click the shortcut pin on your desktop.

2nd question: invite your friends whoever you'd like to converse with a group. invite them to join conference or simply click there on your IM box invite someone to this conveation> then u and your friends the other one can talk in just on IM box.

Hope it help u. :)

Aug 14, 2008 | Computers & Internet

1 Answer

Error code 80072efd


1. get ALL Microsoft updates, not just express
2. update messenger
3. uninstall and reinstall live messenger ONLY after you have backed up your contacts and other stuff. This is a last resort though.

Oct 26, 2007 | Compaq Presario 5000 PC Desktop

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