Question about Philips GOGEAR SA6045 MP3 Player

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Gogear sa5125/37 lost softwear got from site still dont work

I lost disk did down loaded everything on site but upgrade so now im lost

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Download the user's manual also from the website - it will let you know what to do next. I have written an article that you can see in the "Tips & Tricks" section on how to download songs to your Mp3 player using Windows Media Player 11.  Make sure you get the firmware update before using Windows Media Player 11, however: Philips issued a firmware upgrade for this model to correct the freezing issue.  You can't use the version of the Philips Device Manager that came on the installation CD.  You have to go to www.philips.com/support, enter your country, enter your model #, click on SA 6045/37 without the B, and click on the Software & Drivers link.  Within the software & drivers link, you must download the link underneath "Device/Firmware Manager" - this will give you the latest version of the Device Manager.  Using the new Device Manager, connect your mp3 player to the computer and click on the "Update" button within the Philips Device Manager.  This will upgrade your player's firmware, and fix the freezing issue.
-Tha Mp3 Doctor

Posted on Sep 13, 2008

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You will need to reformat the GoGear in Windows Media Player, but do a firmware upgrade first - open the Philips Device Manager and click on the Update tab. Then click the update button. After the firmware upgrade is done, open windows Media Player.
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1 Answer

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You will need to reformat the GoGear in Windows Media Player, but do a firmware upgrade first - open the Philips Device Manager and click on the Update tab. Then click the update button. After the firmware upgrade is done, open windows Media Player.
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your GoGear to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Philips Go Gear SAXXX" (wording may vary slightly), and then select "Format." - this should erase everything, and make your player properly read in Windows Media Player.
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Read the warning about this device and Windows Media Player 11 at www.usasupport.philips.com

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I would recommend you to get the firmware upgrade on the device..that usually happens when your device firmware is corrupted...If after you done a firmware upgrade your device doenst work properly contact the manufacturer...

Thank You
Computerrep

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