Question about HP OfficeJet t45 All-In-One InkJet Printer

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Hp office jet t45

I tried to load color cartridge but I keep getting a message that reads INSERT COLOR CARTRIDGE.

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If you had inserted the cartridge the correct way the only solution here is the cartridge is faulty. Try installing a different one for your printer. I had that problem with installing the black one saying it wasn't there and the light on the printer of my HP flashed. I used another one and it worked perfectly. Some cartridges are faulty from the factory so return it where you got it and replace it with another one.

Posted on Sep 13, 2008

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Hi, I really appericate all your efforts to fix the issue the issue usually occures if any one of the cartridge is defective or low in ink or both the cartridge are defective. We can isolate the issue only by removing the both the cartridges out of the printer and check for the expiry dates printed on the cartridges as if the cartridges are expired also leads to this message. If the cartridge are not expired and have minumial ink in it you can try the below procedure to isolate the defective cartridge Once the both the cartridges are out of the printer insert only the black cartridge in the printer and check for the message if the message is install color cartridge the black cartridge and printer is detecting fine. If the message is check right cartridge this shows that the black cartridge is defective. If the message is insert left cartridge or color cartridge remove the black cartridge out and insert only the color cartridge and check with the message if the message is insert the black cartridge the color cartridge is working fine. And when the color cartridge is in the printer and if the message prompts to check left or color cartridge the color cartridge seems to be defective so replace the defective one will fix the issue So in isolation we can find the defective cartridge and fix the issue by replacing the defective one.. Hope this will help you to fix the issue.. Wish you success. Regards, Barret.

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