Question about Microsoft Windows XP Home Edition

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  • brandy19960 Sep 13, 2008

    waiting for reply any expert to help me please its getting worse shutting down.

    Please reply.


  • brandy19960 Sep 15, 2008

    My reply disappeared.

    So here it is again,

    Step 1 - unchecked Auto Restart

    Step 2 - computer said "not found"

    Step 3- no red x could not find it

    Step 4 - good advice will use if needed

    Step 5 - unchecked "Alllow computer to turn off"

    Step 6 - ran "misconfig" - although I am not sure what I was to do here, lots of programs checked

    Computer still shutting down 4-5 times per day since Thursday. Sometimes within a minute of turn it on and sometimes after some hours.

    Do I need a new powerbar, alhthough this does stay on.

    My outlet I use is connected to the kitchen applliances, such as microwave, could this be a problem. Although its been on this plug for 5 years without a problem?



  • brandy19960 Sep 15, 2008

    Please note my comment of September 15, I still need some help with computer shutting down a lot.

    Does the red light on the tower stay on after start up, it does flicker, could it be that the turn off on my tower is not connection or broken?

    Getting desparate HELP?

  • brandy19960 Sep 15, 2008

    Good morning Ellin thanks for replying.

    I did system restore, the red light on tower is not lit up though.

    Ok, to repair windows do I just insert the disk, and follow the installation process, do I have to remove anything. Is that the only disk I need to re-install.

    Step by step instructions would help. Not much of a computer expert myself, just on some things.

    Hope to hear from you soon.

    Thanks big time for your help. I will do rating after this procedure.

  • brandy19960 Sep 15, 2008

    Hi ELLIN'

    So far since i did system restore it has not shut down - happy I found a good date to go back to.

    Now should I still do the windows xp install as you stated. Thank you so much for the step by step information.

    Great Job


  • brandy19960 Sep 18, 2008

    Good morning Ellin:

    Problem still shutting down, I tried to install Windows XP, but got a message that a newer version was installed and that my disk might corrupt files and to not install it. I am not sure but the computer repair guy that came and fixed it a month ago might have put a new version, but I don't think so, maybe its the updates from Microsoft. But I was too scared to continue the install.

    It has shut down 4 times already this morning.

    Could it be the fan or cooling system, or the on/off button not connection I don't know. What should I do now?

    Thanks Ellin

  • brandy19960 Sep 19, 2008

    Good morning Ellin computer has shut down 12 times this morning hope I can send this message b4 it shuts down again. Going to have to call a repair man in. Its going to be expensive.

    I think the fan/cooling system is shutting it down. However we shall see. I probably will go with premium after this. don't have a choice unless it stays up this time


  • brandy19960 Sep 23, 2008

    Good morning

    It was the power supply which has now been replaced by my son - repair guy - too expensive and my son was able to install it.

    Thanks for your help



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Hi Brandy19960,

Thanks for the posting in FIXYA.

Please do the following steps:

Step – 1

Right-click on My Computer, open Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” Uncheck the box in front of “Automatically restart.”

Step - 2

To change the setting, click Start --> Run--> type GPEDIT.MSC, click OK.

Drill down to Computer Configuration | Windows Settings | Security Settings | Local Policies | Security Options.

In the right pane, find “Shutdown: Clear Virtual Memory Pagefile.”

NOTE: Since someone actually has to have set this policy, the problem will be pretty rare, but is worth mentioning. However, Forum participant “roadrunner” reported that the personal security app Privacy Eraser automatically enables “Clear virtual memory pagefile,” and, therefore, may be the cause of a slow shutdown.

Step - 3

When Windows XP won’t powerdown automatically, the APM/NT Legacy Power Node may not be enabled. To enable this, right-click on the My Computer icon, click Properties | Hardware | Device Manager | View. Check the box labeled “Show Hidden Devices.” If it’s available on your computer, there will be a red X on the APM/NT Legacy Node. Try enabling it and see if this resolves the powerdown problem (Tip from Terri Stratton). Or, to check the other side of the APM/ACPI coin, open the Power Options applet in Control Panel. If there is an APM tab, make sure the “Enable Advanced Power Management Support” box is checked.

Step - 4

Try a Shutdown shortcut -

For a shortcut to RESTART Windows XP:
SHUTDOWN -r -t 01

For a shortcut to SHUT DOWN Windows XP:
SHUTDOWN -s -t 01

Step 5

WORK-AROUND: Disable power management for your USB hub: Open Device Manager (click Start, click Run, type DEVMGMT.MSC, click OK). Double-click to expand Universal Serial Bus Controllers. Double-click USB Root Hub. Click Power Management. Uncheck the box “Allow the computer to turn off this device to save power.” OK your way out

Step – 6
Click on the Start button.
Select Run from the menu.
In the run dialog box type “msconfig”.
Click OK.

Once in the msconfig utility select the startup tab. In the startup tab you will see several programs listed with a checkbox beside it. If there is a check mark beside the application listed, the application will startup when your computer starts up.


Posted on Sep 13, 2008

  • 3 more comments 
  • Puneet Jain
    Puneet Jain Sep 15, 2008

    Hi Brandy19960,

    Thanks for replying.

    Your computer OS is need to repair. As you mentioned the Step 2 could not be done.

    In my opinion, you may try now :

    1. System Restore to a Good Normal Condition

    2. Repair Windows By Installation process.


  • Puneet Jain
    Puneet Jain Sep 15, 2008

    Hi Brandy19960,

    Thanks for your reply.

    I am not clear about System Restore operation you have done, is the problem not solved. Try to find out first the relevant date to which your PC working normal.

    And step by steps Repair method for Window XP is given as:

    • Insert your Windows XP CD, If the bios is set up with Boot with CD, then during reboot it will soon
      show "Press any key to boot of CD" will appear on the screen, hit the space
      bar to continue.

    • Now setup will inspect your hardware
      and software, it then will load various files required for the repair. Just wait
      and be patient.

    • Soon a menu will appear, press enter to continue.

    • Now the "End User
      Agreement" Press "F8" if you agree, "ESC" if you don't.

    • It will also ask for enter your Serial key of the product, so provide it.

    • You will now have get the
      installation or repair. Use the up/down arrow key to select the install, and then press "R" to

    • Setup will now examine the disk be
      patient, it can take a few minutes.

    • Setup will go through a percentage -
      1 to 100%

    • A screen will soon appear. Press
      "F3" to continue

    • Now setup will reboot system, wait
      15 seconds or just press enter.

    • Now it is time to see if this has
      solved your problems.


  • Puneet Jain
    Puneet Jain Sep 17, 2008

    Thanks for your cooperation.

    I think in future if you need any assistance will not forget the Fixya services.


  • Puneet Jain
    Puneet Jain Sep 18, 2008

    Hi Brandy19960,

    CD is unable to install windows due to the updates from Microsoft.

    Your system now needs complete analysis for which I must recommend you to come for Premium services provided by Fixya.

    So I am waiting for you to start a Live session as soon as possible.


  • Puneet Jain
    Puneet Jain Sep 19, 2008

    Thanks for the information provided.

    I hope the Hardware engineer must resolve the case and advise you in better way.

    Since he has the opportunity to repair PC manually.




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