Question about Hotpoint JE740WY/GY Microwave Oven

1 Answer

Microwave works fine, but the LED display is not working

The LED display on my GE JE740WY is not working, but all other functions are fine. Is this likely to be the main PCB, the display, a power supply, or something else? Thanks!

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  • Jamie F Sep 13, 2008

    A hard reset -- even after waiting an hour -- does not fix the problem. The display worked fine and then just stopped working all at once; it didn't fade over time.

  • William Miller
    William Miller May 11, 2010

    The
    first thing I would suggest is a hard reset. Unplug the unit for a
    minute or so. Then plug it back in, set the clock and try again.

    If that doesn't work, leave it unplugged for maybe an hour.

    Then please let us know if the hard reset does not fix it, and my next question would be:

    Did the display work fine, then just stop working one day or has it gradually faded over time?

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  • Hotpoint Master
  • 8,820 Answers

Then chances are it can be repaired without having to buy a new board. I would suspect a connection or power component on the control board.

We regularly repair these for customers nationwide with our guaranteed $39.95 service.

For disassembly info, please see these links: http://www.microwavedisplay.com/safety.txt
and http://www.microwavedisplay.com/disassembly.txt

At our site, we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Sep 14, 2008

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Microwave LED only displays partial numbers


We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We have the full service manual at our site, which contains the specific safety & disassembly information you'll need here.

We really need the front door panel assembly (which contains the keypad, display board and connecting cable) as well as the power board to which the cable connects, as shown in the attached photos.


Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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Jun 10, 2009 | Hotpoint JE740WY/GY Microwave Oven

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Microwave was working fine. Suddenly stopped.


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If there is power there, but still no activity when you turn it on, no display no lights, it will need to be taken in for service. Sorry for the bad news but hopefully it's just the circuit breaker for your power point.

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