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Let HP find my products ... Note: This tool can only find HP products you are currently using or ... Error · Printer Problems after Upgrading to Windows 10 · A 'Paper Jam' Message Displays for HP Officejet J4500/J4600 All-in-One Printer Series ... PrinterSpecifications for HP Officejet J4500 and J4600 All-in-One Printer Series ...
This is caused by the
failure of one of your cartridges. Remove the black cartridge and print
a test page. Does the printer print at normal speed? Is so the black
cartridge was the issue and should be replaced. If not then put the
black cartridge back in and remove the color cartridge and print test
page. If the printer now prints normal speed the color cartridge was at
fault and needs to be replaced.
please vote for better sharing.. thank you and good luck
Hello Barry It is odd that the machine is not telling you which one.Mine usually does.Okay the best way and cheapest way for you to figure out which one it is, the unit takes a HP 56 and HP 57,which are very common carts,used in the HPs today,If you can get your hands on two different carts and exchange them around you will be able to find out which one it is.They do not necc. have to be full ones.Once you find out which one it is get a new one.I would be willing to take a guess it is your black one
You might want to start by doing some general print quality troubleshooting, including printing a test page. The test page should give you an indication if you have issues with print cartridges. Also, some printers may not print at all if even one of their cartridges is empty:
The other thing that occurred to me is that your document feeder could be pulling in more than one sheet of paper at a time, this means it would output blank sheets as well. Here's a web page that describes the problem and what to do about it:
Does it print from any other program? (e.g. Notepad, MS Word etc)
Are you receiving any error messages? are the documents being passed to the printer queue? (if the printer icon is showing, you can check this by double clicking it - most printers will show the queue upon double clicking the tray icon)