Question about Samsung 24 in. DB5710DT Stainless Steel Built-in Dishwasher

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Samsung DMR57 We bought a Samsung in June and have been trying to get it to work properly ever since. It is very quite which is great, but like the other person wrote the thing keeps coming on even when the child lock is on. We have had a repair man out twice but it they haven't fixed it yet. The dishwasher is right under the counter we use to prepare food so we often rub up against the controls. The power comes and and it starts the machine on whatever cycle it used last, or rinses the dishes. Sometimes the child lock works but most of the times it doesn't We have to keep the door propped open so it doesn't accidently come on. Even then when you are working in the kitchen up against the counter it is hard to keep it open. We are very frustrated with it. Some times we are washing dishes all day long. I've talked to Samsung, and they said they would send out another repair man, but the repair man said they wouldn't come again. I am still waiting to her from Samsung. I was wondering if others have had this problem too?

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  • skidvisocky Dec 14, 2008

    have the same problem of always bumping it and turning it on. Bought it in August finally got to install it a week ago after a long wait for a repair before we even installed it and now we are having water valve problems.....



    WHAT A PIECE OF JUNK!!!!! I WOULD LOVE TO GET MY MONEY BACK!!!!

  • ChiliDon Dec 14, 2008

    The Samsung dishwasher we purchased is definitely not living up to expectations. Like you bumping or brushing against the controls starts the dishwasher. As annoying as that is that is not the real problem. ever since we bought it the system starts cycles on it own even on child lock. Today I started a load at 9am and its 2PM and the same load is washing over. But the now the display is flashing on from the timed cycle (showing 2 hours to go) to what I have noticed as an incremental number. Now up to 110. I suspect it is counting every time is screws up. We have called the service number and they first instructed to unplug and plug in back in to reset what ever system makes this machine work. Tomorrow we will call Samsung again.

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6 Suggested Answers

  • 1 Answer

SOURCE: LE Code Help - DMR57 Series

I had the same problem. On the bottom of the unit is a tray the catches any water that leaks from the tub. In the tray is a sensor that shuts off the unit and water if it get wet. Take the tray off and see if water is in it. If so, you have a leak somewhere. You might be able to dry off the sensor and get it to work but if you have a leak, you want to know. Best way to check is put the dishwasher up on two milk crates, leave the tray off and turn it on the rinse cycle and see if any water drips.
On my first unit, the rubber seal was installed wrong at the factory. They replaced the seal, but the error came up again. When checked out, the tub was leaking too. The dishwasher was replaced with another one. After one wash, the same problem occurred. LE error. I took it back and got a different Samsung model. It just stopped working after only two weeks. Evidently the touch pad sensors are bad because it will not turn on. Needless to say I'm getting tired of installing dishwashers. I think I will go for a different brand.

Posted on Feb 21, 2009

joe_lishman
  • 192 Answers

SOURCE: Samsung DMR77LHS Dishwasher has power to

This does sound like a problem with the "anti-flood" device that does detect water (leak / spill) at the base of the washer. This device is a protection device that consists of a polystirene float and a micro swithch. Once a water leak od spill is detected it automatically puts the washer in pump out mode. You need to determine if a leak exists that has caused the float to trigger the micro switch and clear the water / leak. This should put the washer back to normal.

Posted on Apr 13, 2010

Richie_asg1
  • 1036 Answers

SOURCE: No power

Hi,
The main PSU is part of the control board. You may be lucky to find an aged fuse to replace, but it's more likely a power transistor that's fried.

Unplug and remove the control board to see which bit's toasted. Chances are it's cheaper to replace the control board - but check the probable cause - the motors are not short circuited.

Posted on May 02, 2010

  • 1 Answer

SOURCE: My Samsung DMR57 Dishwasher gives me error code

Our unit started displaying code 9E after filling, draining and filling again. At the beginning it was enough just to restart it. Finally this trick didn't work anymore. Before calling service for out of warranty I decided to take the unit out of the cabinet and start it. Of course this didn't fixed the problem. Then i noticed where the water comes in and I took off the panel on the left side bottom. 366571e.jpg
Under the panel there is a white box that has a floater inside. The floater is pushing a lever that actuates a micro switch. I noticed that the lever wasn't moving as the machine started to fill in with water. The lever was stuck. An easy touch on the lever fixed the problem and the machine started working. 677e4ea.jpg
I will put back the washer for now but if it happens again in the next future i'll have to find a more permanent fix.

Posted on Sep 21, 2010

  • 1 Answer

SOURCE: My samsung dmr77lhs LE light keeps flashing how do

I have the same problem with my dmr77. My coffee pot ran over and evidently ran down behind the Samsung dishwasher. It thinks that it is leaking. How do you reset it?

Posted on Oct 26, 2010

  • 1 Answer

SOURCE: Samsung DMR78 dishwasher makes a grinding noise at

June 12,2011... i think a lot of the issues regarding noise and cleaning issues are related to the water sensor assembly. Small white plastic device on left hand side of dishwasher when pulled out. we had this dishwasher 3 months, the upper plastic clips broke, then the loud grinding noise, - called for warranty repair, in meantime got a code 9E - low water level. Repair man came out, pushed some special sequence of buttons and it never gave him the history of the 9E code coming up, but we ran a cycle and sure enough it came up. Repair man came back 3 weeks later with parts (yes 3 weeks - upper brackets, water sensor assembly and a new bottom tray - as there was a thumping sound). Repair man found some plastic shavings in the water assembly which may have caused the fault in the sensor reading water level. dishwasher fixed, very quiet now, and dishes are super hot to touch after cycle and clean - if you place dinner plates apart - tines are too close.
prior to being fixed - dishes would have a few water dirt stains, and dishes were not completely dry. Now they are dry completely - even the plastic utensil holder handle. I also made sure the drain hose was fastened up high to top of inside cabinet. i still would not recommend this dishwasher - but want to help those of us who are stuck with it !! hopefully this helps.

Posted on Jun 13, 2011

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I had the same problem. On the bottom of the unit is a tray the catches any water that leaks from the tub. In the tray is a sensor that shuts off the unit and water if it get wet. Take the tray off and see if water is in it. If so, you have a leak somewhere. You might be able to dry off the sensor and get it to work but if you have a leak, you want to know. Best way to check is put the dishwasher up on two milk crates, leave the tray off and turn it on the rinse cycle and see if any water drips.
On my first unit, the rubber seal was installed wrong at the factory. They replaced the seal, but the error came up again. When checked out, the tub was leaking too. The dishwasher was replaced with another one. After one wash, the same problem occurred. LE error. I took it back and got a different Samsung model. It just stopped working after only two weeks. Evidently the touch pad sensors are bad because it will not turn on. Needless to say I'm getting tired of installing dishwashers. I think I will go for a different brand.

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