Question about Fuji FinePix A345 Digital Camera

5 Answers

Zoom error Hi The zoom gets stuck about between 1/2 - 1cm out when power turned on.

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  • Awet Dec 01, 2007

    When the digital camera is either off or on it is stuck on zoom error
    sticking out about 1 cm. The zoom error occurred when someones hand was on the
    zooming holding it down when turning it on.

  • Anonymous Mar 02, 2008

    when i turn on the power the zoom gets suck and on the scrren it says"zoom error" and it will not allow me to take pictures or videos

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5 Answers

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  • 215 Answers

I'd estimate 80% of point and shoot cameras suffer from this problem. Usually due to some sort of impact or dirt in the lens mechanism. Personally I'd be taking your camera to a good technician unless you're technically minded yourself. I certainly wouldn't recommend that "grab the lens and pull and twist "method. That can cause delicate components in the lens mechanism to be literally ripped out of the lens barrel. Also the days of "kick it to make it work" have long gone. So avoid the bash the camera on the desk or table top. The lens is an extremely delicate mechanism please treat it as such and give yourself a chance at it being repaired. If the quote turns out to be rather excessive then consider cutting your losses and invest that money in a newer model. To recoup some of the loss you could always sell the damaged camera on Ebay for spare parts. If the thought of Ebay scares you, ask around to find an Ebayer who is willing to sell the camera for you. Let's face it, today's domestic digital cameras are built to last for the warranty period and unless you're lucky, that's about it. BMW

Posted on May 15, 2006

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Try this thread, same problem with a better solution: http://www.fixya.com/support/t143152-zoom_error_message

Posted on Apr 16, 2007

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I have owned 3 Fugi cameras in the last 3 xmas's- 1. 205 flat batteries TYPE cost both arms and legs and the camera stopped turning on. took it to Fugi's ACTUAL repair place and the cost to open it up ,look at it,fix the bad connection on the sliding door was more than the cost of a new 410 at bestbuy/futureshop where i had bought the first camera. 2.I bought 2 more 410 cameras from bestbuy /future shop AAA BATTERIES THIS TIME and got the extended warranty OPTION this time so i would be covered if the switch wiped out like on the first one.needless to say the first 410 wiped out within 3 months, took it back to best buy and spent weeks arguing with them AFTER IT HAD BEEN SITTING AT THE FUGI REPAIR DEPOT FOR MONTHS. talked with the technician at Fugi and discovered that THE warranties and extended warranties are worthless. the slightest fault or mark ON OR IN the case voids all TYPES OF warranties -DAMAGE- the Fugi cameras must be in absolute pristine condition, unmarked ,unused. It appears that the act of opening the camera lens creates a suction through the battery case AREA AND brings dust in and they call the dust that IS sucked inside the camera AND PROBABLY STOPS THE LENS MOVEMENT- SUBSTANCE ABUSE. Future shop said that the substance abuse in the camera was coffee dropped in - i fdont drink coffee but the technician said it was dust and no liquid had ever got into the case.AGAIN THE COST OF REPAIRS WAS ALMOST EQUAL TO THE CAMERA COST! AFTER REPAIR -TOOK 6 MONTHS TO GET IT OUT OF THE FUGI REPAIR FACILITY: THE DISCUSIONS WITH BESTBUY/FUTURE SHOP WERE HORRENDOUS before settlement and THE CAMERA LASTED 68 PICTUREs before a batter cover interlock clip wore or broke off, its very small and complex and the lens again stopped moving in and out. I then started using my wifes camera and it lasted 4 months and you got it the lens stopped moving in and out. THE PICTURES PRODUCED WERE GREAT on the products , I WAS VERY HAPPY BUT THE CAMERA PRODUCT DESIGN ITSELF IS JUNK.I WAS TOLD THAT THIS IS TYPICAL OF THIS TYPE OF CAMERA AND THE product MUST BE REGARDED AS DISPOSABLE and not worth repairing. SAD.

Posted on Dec 27, 2006

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Very delicate mechanism, easily damaged, and needs repair. Take a look at this post: http://www.fixya.com/problems-solutions/t102871,p294010/Canon-PowerShot-S400-IXUS-400-Digital-Camera.aspx There's a tip there that might help you free the lense. If it doesn't work you should use the warrantee if available, or consider repair. Good luck

Posted on May 15, 2006

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I had this problem with my Fujifilm E900 under warranty, and Fuji replaced the zoom mechanism. Nine months later, this past weekend, the same problem occurred. I appear to have solved it by gently but persistently wiggling the lens into a fully zoomed-out position, applying silicone spray to the lens barrel such that some of it dripped down into the space between the lens and the camera body and between the two parts of the lens barrel, and then repeatedly turning the camera on and off, wiggling the lens barrel, until it began to move freely again. Then I zoomed in and out until the silicone spray appeared to be dry. So far, I've tried zooming it in and out about 50 times in a row, with no problems. The clue, to me, that this might work is that the spray initially seeme to make the problem worse. That meant it was getting to the gear mechanism. Once the solvent part of the spray dried, it wall worked smoothly.

Posted on Jun 26, 2007

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Posted on Jan 02, 2017

vangie_m23
  • 9 Answers

SOURCE: Hi, my zoom is stuck out and won't retract.

Your lens motor is most likely burnt out. The only way to continue taking pictures is push the lens in manually, You may have problems with the focus after doing this, so just turn the lens manually until you are zoomed in properly. If you have a warranty now is the time to use it.

Posted on Jun 26, 2009

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1 Answer

Have a sony cyber- shot and out know while usign it the zoom started moving in and out on its own. now the camera turns on but just zooms in and out and then tells you to turn it off and on again


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

May 11, 2011 | Sony Cyber-shot DSC-W170 Digital Camera

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Hello, I have a broblem with my super steadyshot, i get an error message:turn the power off and on again,,, help me plz


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Apr 19, 2011 | Sony Cybershot DSCW80 7.2MP Digital Camera...

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My fujifilm s1000 keeps showing "zoom error." I don't know what happend. It's like one day it's working, the next not. I have a family member graduating Friday and can't afford a new camera. I've taken out...


Hi.

If you try turning on the camera with the lens cap on, you may get zoom error. Ensure that you are removing the lens cap before turning on the camera.

If the autofocus ring is held while taking the picture, or operating the lens this will also cause the Zoom error message coming up.

If that is not the problem, then the lens has troubles extending. This may happen because of dust stuck in lens mechanism, or because of a mechanical fault concerning the lens.
Any cause preventing lens from full extention or retraction will trigger zoom error.

Here a basic manual in PDF format.

Here Owners manual.

May 20, 2010 | Fuji FinePix S1000FD Digital Camera

1 Answer

Cant zoom


lens stuck error, probably a broken gear teeth.

Jul 15, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

1 Answer

Hi, my zoom is stuck out and won't retract.


Your lens motor is most likely burnt out. The only way to continue taking pictures is push the lens in manually, You may have problems with the focus after doing this, so just turn the lens manually until you are zoomed in properly. If you have a warranty now is the time to use it.

Jun 26, 2009 | Fuji FinePix A600 Digital Camera

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Zoom will not work at all get error turn off camera


The unit attempts to get the lens into a known position when the power is first turned on. If this fails to complete properly, the message you see will be displayed. It is hoped that the power off/on/reset will cure the problem. Since the message appears all the time, the zoom/fucus motor is either stuck or the mechanism is jammed. Some people say to gnetly tap the side of the unit while the power-on sequence is running. This may be enough to release the gearing. Short of that working, I would recommend that you take this to a service center. They will clean and relube the gears inside.

Dan

Jun 18, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

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Zoom error comes up on LCD screen when trying to take picture....


I had this error and did two things to fix it and am not really sure which worked, or it may have been both:
1) Charge your batteries or replace with high power (2700) type
2)Is there a bit of dirt stuck between the zoom bit and the body?

With my S1000fd, if I press the on/off while holding the zoom bit so it cannot come out fully, I get the "zoom error" message.

Hope this helps.

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Zoom on fuji f650 stuck


Hi Sandra, Try power reset for your camera. Turn the camera on, and without turning the camera off, open the battery door and take the batteries out. Leave it for a minute or two. This helps camera get reset and helps correct the basic functionality and also zoom error. Hope it helps u otherwise u will have to take it to authorised repair center. Good Luck.

Dec 03, 2008 | Fuji FinePix S7000 Digital Camera

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Broken Zoom on Fuji Finepix F470


Try turning the power on and gently pulling the lens outward as it powers up. This may force the gears to re-align themselves. Use "fingertip" pressure only. Don't force it excessively. Also try turning on, and then applying slight pressure to the front of the lens while you power it off. You can also try rotating the lens barrel segments while it powers up or shuts off. Sometimes either can get the lens back on track.

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