Question about Epson Aculaser C1100 Printer

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Epson C1100 Aculaser Duplex unit not recognised by Vista

I have an Aculaser C1100 with the additional Duplex unit which works fine under XP however is not recognised by Vista. Defaults to the manual duplex option. I have not been able to find any threads and on the Epson site there are no drivers to download for Vista as the drivers are built in. Any help would be appreciated.

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  • webalert Sep 28, 2008

    Thanks Basti -



    Ive ended up giving my Vista laptop to my son and have purchased another XP laptop as i know XP works. I like the printer to much and its very reliable so I have not become a Vista convert.



  • trevorbrock Nov 28, 2008

    I had one C1100 working fine on Vista with the duplex too. However, I bought a replacement C1100 and the software will not recognize the duplex.

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I have had the problem, but it is easily fixed in Vista.
1. Click Control Panel
2 Click Printers
3 Right click your AL-C1100
4 Click Properties
5 Click Optional Settings label
6 Click - "Update printer info manually"
7 Click - "Duplex Print Unit "
8 Click Settings
9 Tick box in bottom left hand corner - "Duplex Print Unit"
10 Click OK .... exit

Posted on Nov 28, 2008

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Hi-

Unfortunately duplex printing is not supported on windows vista environment, softwares were not updated since product is already discontinued. this is what Epson told me when i called them with the same problem. Hope this helps.


Posted on Sep 28, 2008

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Epson Aculaser C1100 E537


Hi there

This suggests a fuser error. This is the hot unit at the rear top of the machine.

Steps are as follows:-

1. Open COVER FUSER.
2. Draw out the COVER RH boss from the hole on COVER FUSER while pushing
COVER RH outward, and remove COVER FUSER.

After removal check coninuity across heater lamp amd thermistor terminals. If either shows anyhing more than 13 Ohms then you need to replace your fuser unit.

Anything more than that requires hands on technical expertise.

Good luck

ivorpits

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