Question about Kenmore 73503 Stainless Steel Bottom Freezer Refrigerator

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Freezer door will not open!

My mother-in-laws bottom freezer door will not open. In fact, she pulled on the handle so hard, it detached from the door front.

I tried to open it, but it's stuck on the right side; the left side will pull away about an inch, but the drawer will not slide out. At first I thought it was mechanical, but a local repair shop advises that is not possible (they can get out to her house for 4 days).

Any suggestions?!?

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  • a1949vintage Sep 12, 2008

    I did as advised; however, the gasket was not sticking to the frame of the refrigerator. That said, I did fix it!



    Here's my theory ... I believe my mother-in-law did not close the freezer door completely. Frozen items start to melt, water traveled to the metal door glide, then ... when the door was eventually closed, the water froze and the glide froze in the closed position. I gave the door a hard "yank" and it opened about 10" ... far enough for me to lift the door completely out. I then filled a spray bottle with very warm water and sprayed the glides. The ice melted, and the glides then began to function properly.

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Something has caused the gasket material to adhere; either the material from which the gasket is made or a spill of something sticky that has dried. If you can get a crack to open anywhere, slide a butter knife into it and wobble or rock it while applying a little pull to the door.
Once opened and cleaned, treat the seating area for the gasket with silicone spray from an auto parts or home improvement store. I wouldn't spray it on the surface but on a clean rag to wipe the gasket seat; the volatile carrier of the spray may damage some paints or plastics.  

Posted on Sep 12, 2008

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Posted on Jan 02, 2017

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