My X4270 won't print from internet e-mail or Word Perfect documents. I ran out of ink, put in new cartridges. It will print the test page just fine, but nothing else. I keep getting a message "press speed dial."
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IF the Kodak AiO printer is printing partial ther are two main device of the printer that have issue on the scanner [where you put the document for copying] or the printhead of the printer. Step that you can do 1. Try to print a test pagein this way you can check if the printer prints whole page. How to print test page press copy button and photo button on the printer for atleast 10 sec. or until the printer starts printing. ReminderTest page doesn't need a document on the scanner glass. It will print an advertising doc for the printer. Now if the test page is half/partial it is the printhead that has an issue. If it print the whole page it is the scanner that has issue contact kodak for printer repair 2.Clean the printhead twice and reseat the printhead it How: press menu button then select clean printhead then select basic/deep clean. To reseat printhead open the printer access door; remove the ink cartridges; remove the printhead; close the printer access door then open the printer access door insert the printhead then the ink cartridges. 3. Try to print again [For futher support call Kodak support line at 1 800 421 6699]
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Regards, Bob Headrick, Microsoft MVP Printing/Imaging
It is definite one cartridge is not running. You do one thing -
1. Write documents in MS-Word - select all - change the color to Red. Take print out. Check Printing is perfect or not.
2. Write documents in MS-Word - select all - change the color to Cyan. Take print out. Check Printing is perfect or not.
3. Write documents in MS-Word - select all - change the color to Yellow. Take print out. Check Printing is perfect or not.
I am sure when you changed the color to Cyan - it did not print Cyan or blank page you got. So you must replace the Cyan cartridge or may be ink is not coming out through the passage. And first you have to check whether you have removed the plastic tape from the head of t he cartridge.