Question about Hotpoint BWM12 Front Load Washer

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Door won't lock

My door will not lock and due to this the machine will not start. I found that if I push the latch over in the lock manually when the doors open it starts. For some reason it won't do this automatically. Can anyone help?

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Re: Door won't lock

You either have to change the whole lock assembly, or just fix the catch magnet which might be malfunctioning. In parts shouldn't be more than 100$. you can try looking for the part here: Good luck

Posted on May 15, 2006

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Washing machine won't start

Check your door when it closes, it should hit a push-in button above that door latch, at times I have seen the door hinge bent down just some, causing the door not to strike that button dead on.

If thats fine, then its likely to be the door latch assembly or the CCU board bad.

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see this causes and fix it. God bless you
Door or Lid Latch Assembly If the washer lid won't lock the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer door won't lock the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Main Control Board If the washer door won't unlock the problem might be the main control board. This is not common. Normally the problem is with the lock mechanism.

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Frigidaire Stackable model #FEX831CSO door won't open

Unplug the machine and where the lid is latched you can push a piece of wire wire in the same hole it latches through. The wire will bottom out after in the hole about a inch. Push it slightly farther and try raising lid as your pushing. All the lock is is a metal tab that pushes up and down. After time the enclosure it's attached to splits and makes it fail but it can be opened with whatever goes farther in that hole then the latch itself.

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1 Answer

I own a maytag neptune washing machine. It was working o.k. and suddenly it won't start. I push the start button and it buzzes and shows a message that says,"It appears the door was not opened...

Hi Debi:
First I suggest to try unplugging the unit for 60 seconds to reset the control board. If that doesn't work then open the dispenser and remove the softner and bleach container. There is a cord near the front you can pull to open the door lock. If you still have issues with your door lock after manually opening the door, you will need to order and replace the door latch assembly.

Also I could bet you need to replace your door latch assembly. Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

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HE3 no error codes, will not start when button is pushed. All mode lights are on push any wash cycle and no go. Checked water lines, drain line, no obstructions. When you push the wash cycle button it...

Disconnect power to the washer and open the door. Remove the door gasket retaining hoop by stretching apart the retaining spring at the bottom of the door opening. Gently peel the part of the door gasket near the door lock/latch assembly off the lip of the right side of the door opening. Remove enough of the door gasket to access the door lock/latch assembly behind the front panel.

Remove the three screws securing the door lock/latch assembly to the front panel and slightly lift it then pull it back off the front panel. Pull the door lock/latch assembly out of the washer and disconnect the wiring harnesses.


Connect the wiring harness to the new door lock/latch assembly and install it back in place behind the front panel. the door lock/latch assembly and put the eased part of the door gasket back into position over the lip of the door opening.

Check that the door gasket is properly seated before putting back and securing the retaining hoop around the lip of the door opening and the door gasket.

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I put some washing in my samsung J845 front loader the door will not lock before the washing can be done. my husband brought a new door latch due to the other one been burnt out and he put it back on the...

Just bang the door again until the error goes away. The door is not lined up and won't latch properly. At least that is what ours does. I usually slam the door on my machine.

Sep 29, 2009 | Samsung Washing Machines

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Doot lock hook may not be engaging or door lock is faulty- wiggle the door around while pushing on it, check the door hook , replace the electric latch

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I would check to make sure the connectors to that door lock are all connected. If they are it's probably the lock/switch mechanism itself. Wow I just checked and they are about $120. The p/n is wh10x10006 You can google around for the best price. Good luck!

Mar 04, 2009 | General Electric WHDVH660H Front Load...

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I have the neptune front loader. The lock light wont come on and the door wont lock. During a wash cycle the water just started comming out of the door. If I hold the stop/start button manually the light...

hi there,

you have a door latch problem. the reason you can still push on the button is because this particular washer has a time delay function. i would recommend taking a look at the latch itself and possibly the wax motor that runs the latch.

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