How am I about to see who is calling me without picking up the line. I use the headset and everytime I get a call I would like to see who it is, but when I press the line that is ringing it just answers the call.
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Call Pick-Up is a function that has to be programmed on the system controller. First a call pickup group has to be established, then extensions added to the group. Also a call pickup function key-combination needs to be defined in the System Options Assignment form. Contact your service company/PBX system support person for assistance with this. Hope this helps.