Question about Acomdata 500GB External Firewire HD 500 GB FireWire 400 Hard Drive

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Acomdata external harddrive is not recognize on vista

My external harddrive was recognize on windows xp and when I installed vista ultimate it does not recognize my external drive?

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  • Anonymous Feb 24, 2009

    it shows the drive under diskmanament and it shows the partitions. but it shows them as being blank and i know there not. it seems to me to be a registry problem with vista. i use a lot of differant ext hard drives. its like it ran out of drive letters or some thing. thanks ms

  • dumbitall Mar 12, 2009

    I purchased the Acomdata external combo hard drive with pushbutton manager and just loaded Vista today and now find that it works only with XP or earlier. Acomdata has moved and has new phone numbers. I sent a tech request but have not heard back yet.

  • Anonymous May 11, 2009

    vista sucks

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I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.

Posted on Apr 21, 2009

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Acomdata Drive Not Recognized: I ran into the same issue. Actually the issue was with using an incorrect power adapter. It should be with power ratings of: Input 50-60 Hz 1.2A & Output 5V - 2A, 12V - 1.2A

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My computer doesn't recognize my Acomdata 250 Gb Hard drive (HD). The computer pops a balloon saying that it could run faster with a hi-speed 2.0 port. I own a dell Xps m1210, the installation cd that...


First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

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OK, 2 things to check. First and foremost, when you plug it into the PC does it make that nifty noise to let you know it sees a new piece of hardware?

Second, if it does, you probably need to initialize the disk. Hit the windows button, right click on computer, and select manage. Under the storage category highlight Disk management. If you see the drive there, you can right click and select initialize, or format. From there the system should see the drive.

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1 Answer

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try installing the drivers on your computer for it from this website

http://list.driverguide.com/matches.php?h=932a9713352aa24ea0444960cf489ad2&ids[0]=1119263&ids[1]=1119260&ids[2]=1119267&cid=1256&model=HD160UE5-72 - E5 - 160GB

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You need to do a firmware flash. It worked for me. Here's the link to the fix.
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1 Answer

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dont copy any data from or too the disk then use recover software. like Recover My Files, and if you copy any data to that disk it will damage the data you want.

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