Question about Konica Minolta bizhub 250 All-In-One Laser Printer

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Service error code c3451

Brian,
I followed your your instructions in your previous post.
I turn off the main power from behind the unit, hold the utility/counter button and it's supposed to give me the trouble reset option. that's where i get stuck. it never comes up.
Am I missing something?
Thanks

Posted by on

  • bkrocker Dec 28, 2010

    Brian,
    I have the same issue. Is there a way you could email it to me as well?
    bkrocker@yahoo.com
    Thanks

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At the side where there is the network port look for the reset switch.
press it and the machine will start to reboot again.
when the screen shows the Minolta logo, press 3 and and you will get a screen that will prompt you for a password.
enter 0000 and press end.
touch the reset icon on the screen and the machine will start to reboot again.
this will reset the fuser temperature error.

Posted on Mar 28, 2012

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I emailed you the instructions. You should have no problems.

Posted on Sep 17, 2008

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Malfunction c3451 detected for bizhub 250 konica minolta


Hi,
Hi,
Try this It could do the trick for you.

The error code c3451 refers to a copier warm up error; the machine had not reached the correct temp within a specific time.
I bet it happened when you first switched on one morning.
Easy to reset and fault usually goes away.

To Reset switch machine off using the switch inside the front door, not the one on the control panel.
Whilst holding the UTILITY key down on the control panel switch the machine back on keeping the UTILITY key held down. Eventually a Trouble reset key will be displayed in the LCD screen, touch this, OK will be displayed then power the machine off and then back on.

This will reset the error code, if the code reoccurs then there will be a problem with the fuser unit in the machine, and this will require replacing.

Read More...
Error Message C3451 and Printer Support and Konica Printer Support

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How to reset bizhub 350


Fuser Warm Up Failure.
This means you either have a fuser unit failure or possibly had a voltage surge. Also sometimes if the machine is turned on in a cold environment this code can pop up. Try resetting ONCE only by turning the machine off, then holding down the utility/counter button while turning the power back on. Continue to hold the button down until you see "Trouble Reset" then touch OK. Turn power off then on again. If the code comes back on after a bit then you will need the machine serviced.
Good Luck.

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Getting c3451 error


There is no c3451 code in the bizhub 350 service manual.

Feb 20, 2011 | Konica Minolta bizhub 350 All-In-One Laser...

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Malfunction(Code 3451) of Bizhub C252


This is a fuser heat error. The fuser unit is located in the area where the paper exits the machine. It heats up and "fuses" the toner onto the paper. The error code means that it did not heat up properly. This means you will most likely need a service person to come out and diagnose the problem.
You can try to reset the error but I doubt it will help.
Turn off the MAIN power switch (not the one on the control panel)
Now hold down the utility key while turning on the main switch and continue holding the utility key for at least 10 seconds. You should see a screen come up with nothing but "trouble reset"
Touch trouble reset and you should see a small "ok" come on. Then turn off then on the main switch again.
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I have Canon IR-C5185i. Just assembled out of the box. Powered on. Message displays with error E0000732-8888 and I am instructed to ''turn switch off and on''. What could be wrong?


When this machine was started after connecting the Color Image Reader-E1/F1, the screen for the shutdown sequence appeared (and E732-9999 was recorded as an error history in service mode). When the main power switch was turned OFF/ON by following the instruction on the screen, the error code "E732-8888" was displayed. When connecting the Color Image Reader-E1/F1, follow the field remedy below.
- E732-9999 is recorded when a printer model detects a scanner for the first time. (This is not an error code but an alert.)
- E732-8888 can be displayed when a different scanner is connected to this machine.
1. Connect the Color Image Reader to this machine. (Do not connect the DDI cable).
2. Turn ON the main power switch.
3. Change the setting values of the following service mode items.
- Service mode > COPIER > Option > BODY > W/SCNR: from '0' to '1'.
- Service mode > COPIER > Option > BODY > SCANTYPE: from '1' to '0'.
Reference: For the Color Image Reader-E1/F1, this mode has to be set to '0'. On the other hand, it has to be set to '1' for the Duplex Color Image Reader-G1.
- Color Image Reader-E1: Platen cover model
- Duplex Color Image Reader-F1: Two-sided reversal reading type ADF model (DADF-M1)
- Duplex Color Image Reader-G1: Two-sided simultaneous reading type ADF model (DADF-T1: only for the iRC5180)
4. Turn OFF the main power switch, and connect the DDI cable.
5. Turn the main power switch ON.
Note: How to turn OFF the main power switch.
When turning off the main power switch, be sure to follow the steps below to protect the HDD inside this machine.
1. Hold down the control panel switch for 3 sec or more.
2. Following the instruction displayed on the shutdown screen, operate the control panel. (The main power switch is turned OFF automatically.)
3. If there is a need to unplug the power cord (from the wall outlet), perform step1 and 2 above before unplugging it.

Nov 17, 2009 | Canon Office Equipment & Supplies

1 Answer

Error c3451


this is a fuser temperature too low error code could be the thermistor or heat lamp is not comming on to reset the error code turn the main switch off the main switch is located on the left side opf the machine towards the rear and while holding the utility/counter button down turn the switch on hold the utility /counter button down until trouble reset appears on the touchscreen then release theutility button and touch the trouble reset button then turn the main switch back off and wait at least 10 seconds then turn it back on if the error code comes back have the fuser unit replaced

Nov 09, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

2 Answers

Canon ir 5570 - error E000100-0001


Hello prntrfxr,
E000100-0001 is a secondary code to the initial problem. It means verbatum " The power has been turned off and back on again without resetting the error ". So, there was a previous error code that instructed the customer to turn off the main power and turn it back on in an effort to reset the code. Unfortunately this must have been an error code regarding the fusing system. Canon designed the copier to prompt the customer to power the copier off and back on for all error codes, and more often than not the copier can recover to some degree or another. Fuser codes on the other hand WILL NOT reset even though the display says to power off/on . You will need to go into service mode to reset the error. Press "additional functions"......then the numbers 2 and 8 at the same time and then additional functions again. If you have followed these steps properly you will now be in service mode and a different screen. Just follow these instructions. Press copier. Press functions.Press clear.Press err.Press ok. Power off and on . This WILL clear the code. However, if the problem still exists the code will return of course. THAT code is the one we need to troubleshoot! :-)

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1 Answer

Service error code


C3451 Heat. Heater Trouble • The Heating Roller Thermistor/1 (TH1) and the
Heating Roller Thermistor/2 (TH3) fails to raise a
given degree of temperature even after the lapse
of a given period of time after the Heating Roller
Heater lamp/1 (H1) is turned ON.
• The detected temperature of the Heating Roller
Thermistor/1 (TH1) is lower for a given level of
degree than one of the Fusing Pressure Roller
Thermistor/1 (TH2) after the Front Door is opened
or closed, the Main Power Switch is turned ON or
TROUBLE RESET is implemented.
• The counter value of zero cross signal input is not
updated for a given period of time.

To reset:

Functions • If the all troubles occur and the status would not be cleared by turning Main Power
Switch OFF and ON again, or opening and closing the front door, clear the status of
the machine.
Use • To be used when the status would not be cleared by turning Main Power Switch OFF
and ON again, or opening and closing the front door in case of a trouble.
Setting/
Procedure
1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after
and check if the machine starts correctly.

Jan 03, 2008 | Konica Minolta bizhub C250 All-In-One...

3 Answers

Error message C4551 anyone? pretty please.


Hi,

C3451: Heat. Heater Trouble

You have to check machine fuser unit .
May be paper on the fuser unit. Check fuser unit rollers.

After check fuser unit you have to ececute a "trouble reset".

Turn on your machine by press and hold "utility counter" botton, after some seconds press to display "TROUBLE RESET" and turn off and on machine.


C4551: Cyan laser Malfunction

Check cyan laser connection and execute trouble reset.

Bye.

Oct 03, 2007 | Konica Minolta bizhub 250 All-In-One Laser...

5 Answers

Error Message C3451


It is a fuser error.

Try resetting. To reset a Rank A error follow these steps:

1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
If the error recurrs then do the following:
1 Check the Fusing Unit for correct installation (whether it is secured in position).
2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary.
3 Change Fusing Unit
4 Change PWB-M
5 Change PU1

Oct 02, 2007 | Konica Minolta bizhub C250 All-In-One...

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