Question about Compaq Armada E500 Notebook

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MY CD ROM DOES NOT PLAY ANY VIDEO OR AUDIO FILE

When you explore the cd rom it gives me please insert any cd in the drive which mean the cd rom does not read any cd ( my cd drive is TEAC CD-W24E)

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Most likely this is a failed CD drive or failed CD reader board in the drive. You can try cleaning the lens, and uninstalling the drivers for the drive from the device manager, but most liky you will have to replace the drive. When you unistall the drivers, restart the machine. it will find the CD drive and reinstall the drivers automatically. If a lens cleaning kit, or reinstalling the drivers do not work, then I'm afraid the drive will need replaced.

Posted on Sep 15, 2008

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