Question about Brother IntelliFAX 2800 Laser Fax

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Reception error Fax machine keeps saying reception error and will not receive faxes.

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  • konbrad Sep 12, 2008

    Unplug the fax from the wall and disconnect cable and phone line, stay unplugged for at least 15 minutes, reconnect cable & phone, this will cause the fax to reboot back to original settings.

  • jisaiasmtzm Oct 04, 2008

    nesecito saber de algun centro de recepcion al cliente para my maquina intellifax 2800 vivo en torreon coahuila, mexico.

    tengo problemas para que los rodillos jalen al papel, y siempre me marca erros, de echo esta maquina desde nueva ha salido con esa falla, y en garantia me dijeron ue era por falta de mantenimiento, lo hicieron y siguio igual y alguien me dijo que los rodillos no estaban haciendo su trabajo normal, por eso les pido me digan a donde la llevo en torreon coahuila.





    gracias





    mi correo es













    jisaiasmtzm@hotmail.com

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Do you have a DSL phone line?

Posted on Sep 12, 2008

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1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Error 386


Hi Error 344,

Is telling you the remote end has hung up the call which means it may not be a fax number (you called a voice line number for example, you can confirm if it as fax by just calling the number on your phone if you hear the whistles of a fax then that's not the cause).

I'm not familiar with the HP model but if it is "Super Group 3" (you can tell this if the transmission speed is capable of above 14.4kbps) and you're trying to call an older fax the remote machine may not be able to recognise the "Calling tone" your machine is sending and so it hangs up. You can try to remedy this by temporarily disabling Error Correction Mode (ECM) in your machines fax set up menu this will disable the Super Group 3 capabilities of the fax and maximum transmission speed will be reduced to the older Group 3 machine. HP website recommends the following:
Error Code: 344, 345, 346, 347, 348, 349 ECM, 350 ECM, 351 ECM, 352 ECM, 353 ECM, 354, 355 Definitions
  • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote user pressed the Stop key while the reception was in progress.
  • Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.

Solutions
  • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.

Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Jan 23, 2014 | HP Officejet 6600 e-All-in-One -...

1 Answer

On the fax machine it says rx error what does it mean


Hey!

A rx error is a error in reception on the fax!!Tx is a sending error!!It can be on the side that sends you the fax and not on your side!!

Hope it helps!

Sep 20, 2011 | Office Equipment & Supplies

1 Answer

Screen says "mnl"


MNL indicates the fax is set for manual reception, you have to press "start" to receive the fax. There should be a button on the control panel for reception mode, press the button until it says auto or fax or fax only. If you do not have the manual, you can go to brother-usa.com and look for downloads.

Jul 15, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

Unble to receive a fax


It may be a silly question but it is a common error have you checked the cable is in the line socket and has not been put into the tel socket on teh back of the fax machine as this will cause a fault.. youcan check this also by dialling the fax number and see if it rings out.. also check the rx reception mode is set to fax and not tel/fax or manual setting this is on the display it should have the date and to the right say auto or fax make sure it isnt displaying tel.. Letr me know if this helps

Jul 12, 2010 | Brother MFC-7220 Plain Paper Laser Fax

1 Answer

Error 351


  • The following is for error code 351
  • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote user pressed the Stop key while the reception was in progress.
  • Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.


Solutions
  • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved. Try sending at a lower transmission speed.

Mar 01, 2010 | HP FAX 1250 Fax Machine (Black)

1 Answer

Reception error need code to get fax out of memory, keep putting in yellow cartridge and says it want yellow


To send or cancel a fax in memory, do the following:

  1. Press Menu/Set, 2, 6.
  2. Using the up/dwn arrows, select the job you wish to either send or cancel
  3. Once your fax appears in the LCD window, Press 1 to cancel the fax or Press BLACK/START to send the fax
Hope this solves your problem. Best of luck!
Greg

Nov 12, 2009 | Brother IntelliFAX 1840C Plain Paper...

2 Answers

FAX, MODEL 920 NOT RECEIVING


Try calling your fax machine from a cell phone. If the fax doesen't answer, or if the line is busy, the phone line may be bad. Also check that the phone line to the fax is plugged into the receptical marked LINE, not PHONE. The PHONE receptical is to connect a telephone to the fax machine. If it still does not answer, try going into the fax menu and go to RECEIVE settngs. Try changing each setting, then call the fax with the cell to see if it answers. Write down each setting before you change it, so you can set it back if changing it does not solve the problem.

Jul 10, 2008 | HP 920 Plain Paper Fax

1 Answer

Sharp fax ux b700


you have to select Auto mode of reception for fax machine with the help of receive mode button of fax machine. this setting will set machine for automatic fax reception and you get fax within 2 or 3 rings as set to your machine.

May 05, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

2 Answers

There is a big trouble


all faxes use automatic fallback sytem for dropping the speed as well as the machines communicate on the highest common speed therefor you don't need to set the speed. Apart from the situation if your phone line is disturbed and not receiving faxes and giving communication errors.... happy faxing omnipresent

Nov 08, 2006 | Xerox FaxCentre F110 Plain Paper Laser

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