Question about Brother IntelliFAX 2800 Laser Fax

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Reception error Fax machine keeps saying reception error and will not receive faxes.

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  • konbrad Sep 12, 2008

    Unplug the fax from the wall and disconnect cable and phone line, stay unplugged for at least 15 minutes, reconnect cable & phone, this will cause the fax to reboot back to original settings.

  • jisaiasmtzm Oct 04, 2008

    nesecito saber de algun centro de recepcion al cliente para my maquina intellifax 2800 vivo en torreon coahuila, mexico.

    tengo problemas para que los rodillos jalen al papel, y siempre me marca erros, de echo esta maquina desde nueva ha salido con esa falla, y en garantia me dijeron ue era por falta de mantenimiento, lo hicieron y siguio igual y alguien me dijo que los rodillos no estaban haciendo su trabajo normal, por eso les pido me digan a donde la llevo en torreon coahuila.





    gracias





    mi correo es













    jisaiasmtzm@hotmail.com

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Do you have a DSL phone line?

Posted on Sep 12, 2008

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I have an HP 8500A printer/scanner/fax. Everything works but the fax. I can receive but I can't fax out. I get error 348, 321 & 358.


Hello and Welcome to FixYa!

Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
  2. When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
  1. There was a communication error with the receiving fax machine due to poor telephone line conditions.

You can solve the Error 321 by the following:-
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

If during fax you receive the Error 358 then it is because of:-
  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.

You can solve the Error 358 by the following:-
  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

I hope this solution helps you and you have clear picture in your mind.

Let me know if you have any confusion in your mind


Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service

Concerned: Muhammad Uzair Team : FixYa

Dec 05, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

When recevie fax their is nothing document but error code coming 242


This link covers all error codes. http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN#Error232
Error Code: 242 Definition

The remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. On many fax machines, it is possible to accidentally initiate a fax reception in the following cases:

  • There is no paper in the machine.
  • The paper is not correctly loaded and the document sensor cannot sense it.


Solution

Contact the sender to make sure that a document is ready and correctly loaded in the sending fax machine. Also make sure that the remote machine is attempting to initiate a transmission and not a reception.

Feb 28, 2011 | HP Computers & Internet

1 Answer

Screen says "mnl"


MNL indicates the fax is set for manual reception, you have to press "start" to receive the fax. There should be a button on the control panel for reception mode, press the button until it says auto or fax or fax only. If you do not have the manual, you can go to brother-usa.com and look for downloads.

Jul 15, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

Unble to receive a fax


It may be a silly question but it is a common error have you checked the cable is in the line socket and has not been put into the tel socket on teh back of the fax machine as this will cause a fault.. youcan check this also by dialling the fax number and see if it rings out.. also check the rx reception mode is set to fax and not tel/fax or manual setting this is on the display it should have the date and to the right say auto or fax make sure it isnt displaying tel.. Letr me know if this helps

Jul 12, 2010 | Brother MFC-7220 Plain Paper Laser Fax

1 Answer

Fax reception fails


Hello Dear,

The error message 242 appears in HP Photomart C7180, when the remote machine (the fax machine at Fax Sender side), is having problem, and it is trying to receive fax instead of sending. So actually both these machines try to receive the fax at the same time.
On many fax machines it is possible to accediently initiate the fax reception when:
1. The paper is not loaded in the machine
2. Or The paper is not correctly loaded.

You may contact the fax sender to check the above things. There is absolutely no problem with machine at your end.

Thanks

Mar 10, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

Jul 15, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Fax problem


what type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Dec 01, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

PSC 2000 Series 2410 HP all in one


Hi this error code is for:-
The remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. It is possible to accidentally initiate a fax reception after dialing on many fax machines, if there is no paper in the machine or if the paper is not correctly loaded and cannot be sensed by the appropriate document sensor.

*Contact the sender to ensure that a document is ready and correctly loaded in the transmitting fax machine and that the remote machine is attempting to initiate a transmission and not a reception.

Apr 08, 2008 | HP PSC 2410 All-In-One InkJet Printer

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