Question about Microsoft Xbox 360 Console

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Ring of death on 360

Keep seeing the 3 rings on my xbox360

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Two or three red lights. I don't play video games and know nothing about any of this. I took apart our 360 and fixed the problem. $25.00 verses $100.00. If I can do it anyone can.

Posted on Dec 15, 2008

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This means the system has overheated and now you have bad solder joints near the processor and the memory. There are fixes however most require you to overheat the unit again to reflow the solder joints. Contact Microsoft as they will very likely replace the unit if it's never been opened up for repairs.

Posted on Sep 12, 2008


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1 Answer

Keeps freezing after a few seconds of turning on. after freezing, turn off, and has 3 red rings

Hello there!

That could be cooling problem of xbox 360. Check and what those lights suggest, thats some error mark im not sure but it also could be xbox360 cooler problem. Check website and you will know what to do next.

Aleksandar Adzic

Apr 16, 2010 | Microsoft Xbox 360 Console

1 Answer

My 360 has 3 rings the rings are red and it wont turn on


The three red lights mean that your XBOX360 is experiencing hardware failure. This is caused by overheating of your XBOX. Contact Microsoft and have them fix the problem. They have given free extended warranty for three red light problems. If you have bought your xbox360 within 3 years, you're in luck.. They will fix your console for free...

Mar 13, 2010 | Microsoft Xbox 360 White Console

1 Answer

Keeps turning off

The most common problem is the fan in the playstation. It might have overheated melting some of the components much like the xbox360 red ring of death.
If that is not the problem please open the case up and DO NOT touch anything in the chassy itself but just run the system and see if you can spot the problem.
Also it might just need cleaning.
Thanks Ryan

Feb 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Red ring on xbox 360 how do i fix it


Commonly known as ' Red Ring of Death '. Unfixable and Uncontrollable :(

Follow the below steps :-

Step 1: Swear a lot
Step 2: Call 1-800-4MYXBOX (Or 1-800-469-9269)
Step 3: You're going to start hearing a guy named "Max" talk to you, he's just a computer, just keep repeating the phrase "Agent" over and over again, it's a keyword that you don't find out unless you've called before, it directs you to a real person.
Step 3.5: If "Max" asks what console you're talking about, answer "Xbox 360"
Step 4: Tell the agent (Who will probably ask for your name first) that your Xbox360 got the three red rings of death (Mention three red rings, not just "red rings")
Step 5: At this point the person will most likely ask you to run some tests, they'll ask you to try running the xbox360 with the hard drive not attached, and then they'll ask you other stuff like what color the power cord box is, etc. etc. This is to see if your hard drive, power cable, or the xbox itself has a problem so it's not useless, just be wait it out
Step 6: They'll ask you for some billing things and just answer where you want to get the package, they'll also give you a reference number
Step 7: (This takes 3-5 days:) They'll send you a box with some foam, plastic, and sticky tape for packages.
Step 8: Get a label and stick the reference number they gave you on your xbox
Step 9: Put your xbox in the plastic that comes with it, and then put the foam things on
Step 10: Put the 360 in the box (It's prepaid) and then close it up using the tape they gave you
Step 11: Use the sticky tape you got to close the box again, then go to the post office and send it out to the return address that's on there.
Step 12: Wait 3-5 Weeks
Step 13: You should get a new xbox360 within that time

If the box takes longer than 5 days, or your xbox takes longer then 5 weeks, call them again and mention you're reference #


Sep 01, 2009 | Microsoft Xbox 360 Console

2 Answers

Rings of death

the "3 rings of death" or the so called "3 red lights" is actually caused by GPU overheating and mainboard flexing. When you need to do is open your xbox360 (warning, this will void your warranty) add more cooling fan inside your xbox360, you'd want to use 80mm fans coz they fit perfectly. you can fit up to two 80mm fans inside your xbox360.

Also, if you notice that your xbox360's mainboard is warped you need to fix this by disconnecting all the connections from the board. then place the board on a flat surface. then use a hair drier to heat the board and flat it out. its kinda complicated. hehe, at least you now have an idea on whats causing the 3 red lights...

May 01, 2009 | Microsoft Video Game Consoles & Games

3 Answers

Xbox 360 3-red lights may be caused by DVD drive? Help please!

your 360 is a first run off assembly. they were junk from the start. my warranty expired also but called microsoft and they said if the ring of death is related to the first run of 360s they willextend the warranty. exactly what happened to me. 8 days later they sent me a brand new 360 cause problems with the first run 360s can't be properly fixed. contact them tell them the problem and you will get a new one. hope this helps Tadster

Apr 15, 2009 | Microsoft Xbox 360 Console

2 Answers

The green ring of light on my xbox360 keeps going to red

how many red rings do you get is it red ring of death with only 3 lit or what?

Jul 02, 2008 | Video Game Consoles & Games

10 Answers


4 red lights is not necessarily a hardware failure or ring of death. The cause is usually from AV cable not being detected or not connected correctly. The Eraser trick is good for Error 0102 make sure which error number you have! Suggested Solutions: 1. Try to connect and disconnect the cable and see if it makes any changes on the red lights status. Note that not inserting the AV fully will cause the 4 lights error to appear. 2. Make sure the AV Cable and the connector in the Xbox console are proper and there is nothing banded or twisted. 3. Try to connect it to a different monitor maybe this is where the problem is. 4. Find the metal area where it plugs into the console this is called the AV Pack metal area. Use a dry, lint-free cloth and wipe it. Then try to plug the AV again. * If you still can't make it to work and you have your warranty just send it in. If you don't have warranty I suggest trying the live chat support on Fixya!

May 26, 2007 | Microsoft Xbox 360 Console

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