Question about HP OfficeJet 6210 All-In-One InkJet Printer

2 Answers

Scan not functioning. Provides NO ERRORS.

My HP Officejet 6210 has a problem with copy, fax, or scan. It doesn't matter if the source document is placed into the feeder or directly on the glass. It also gets the same results initiating with the HP Director software or the buttons on the all-in-one. When trying to copy/scan/fax the printer display will read Scanning or Coying, etc. and the bar will begin on the left of the display. That's all that happens. No errors. I've waited 10 minutes with nothing more happening. Pressing the Cancel button will not clear the display. Powering Off will send a blank sheet of paper to the printer output. Powering back on shows no errors on the printer display. The display appears as if the printer is fine. I have already tried the reset with # and 6, but no change to my problem

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  • TommyBr Sep 25, 2008

    I tried the suggested solution but the results are no different. The self test runs ok and the test print page prints ok, but the scan still just hangs as stated earlier.

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HOW DO I FIX

Posted on Sep 16, 2008

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Unplug the power cable from the All-In-One when there is still power in the unit.
Also unplug the power cord from the wall outlet.
Leave the cable unplugged for atleast 1Min time.
And connect the cable directly to wall outlet with out any surg protector (if you have a different outlet try with that)
Then before connecting the cable to the All-In-One press and hold the # and no 9 button do not release the buttons untill it comes up with a mesage as reset (or if the screen goes blank then release the keys and turn the power on)
Then press the setup/menu button and then press the right arrow key till you see print reports> the press Ok and scroll to print test page and check if it is functioning properly.
Then try a color or Black copy and check.

Good Luck

Posted on Sep 12, 2008

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SOURCE: hp officejet 6210

make sure you are well connected to your telephone line

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SOURCE: DCP 7020. Scan either flat bed or sheet feeder weak print.

clean laser unite mirror then solve your problem

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SOURCE: unable to fax from scan feeder.

Content paper jams with my L7590

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SOURCE: HP Officejet 6480 leaves a black line down left

I found the following information on the HP web site, under their support forum.


Clean the automatic document feeder (ADF)
If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
Remove all originals from the document feeder tray.
Open the ADF cover.
Lightly dampen a clean, soft, lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off the rollers and separator pad.

NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.

Close the ADF cover.
Step 2: Clean the glass strip in the ADF
Open the ADF cover, and lift the ADF mechanism.
Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.


Gently clean the glass strip inside the ADF, and then thoroughly dry it to prevent spotting.
Lower the ADF mechanism, and close the ADF cover
Close the scanner lid, reconnect the power cord to the product, and then press the Power button to turn on the product

Posted on Aug 23, 2010

  • 1 Answer

SOURCE: I can scan using HP director by loading one page

I had this problem and had to re-install the software. It might have been caused by installing a second HP printer, or perhaps from unplugging the printer to move it. Don't know.

Posted on Feb 04, 2011

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1 Answer

Black lines on scans & copies


Please perform Solution two: Clean the ADF rollers and separator pad, provided in the follwing HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00228023&cc=uk&lc=en&dlc=en&product=421991

:) Dr Tony

May 14, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP Officejet 6210 will not copy, scan or fax. It will print documents from the computer. Any attempt to do the other 3 functions results in it being "busy" and cannot cancel, have to power it off.


Well if it is printing,the drivers are working fine.The copying,faxing and scanning mechanism use the same scanner to copy the image.It seems to be a problem with the scanner mechanism on the printer.Try a reset using the # and 6 buttons while plugging in the power cord.If it works well and good.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

Jun 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp 6210 won't print or read anything that goes through top feeder


The scanner unit is not coming to the home position for the ADF, you can't get individual parts.

Mar 05, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

How to scan a 4 page document continuous, versus separate pdf-s


usually you just load all of the pages upside down in the input tray, the machine should able to scan each page just like the copy machine.

Jan 06, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP Officejet 6210 and Vista


Download the Vista drivers from www.hp.com

Jul 21, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP OfficeJet 6210 Error Code 392


Error 392

Unable to complete the handshake.

*Try to send the fax at a different time when telephone line conditions have improved.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=421991

heres the link for all other codes listed with your hp

yes there depends on system you have the fax can go threw after the answering service ended

May 07, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Scanning...


What do you mean scan? Is it from the printer to the computer? Or just plain copy? When you want to scan to the computer, you need a software that can scan multiple pages. HP's document feeder can copy and fax multiple pages, so if the software supports multiple pages scanning, then I'm sure it can.

Jan 04, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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