Question about Audiovox SMP3332 MP3 Player

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MP3 Player Malfunction

I have an Audiovox MP-3 Player, (WMA-DRM) which I've had since December of 05 - I copied from my own CD's approx. 100 songs and put on my player. Last week I went to turn on - and no music - blank - all was lost. Any clue?? Then to top it off, we updated our Windows Media PLayer since last December to accomodate NAPSTER, and somehow my play list was erased off Windows Media - needless to say, I need help if there is any available! To either figure out why my player emptied out, or how I could go deep into my PC's memory and find the playlist???

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Re: MP3 Player Malfunction

Your playlist shouldnt have been erased as when u update from one music program to another all of the music files ie wav, mp3, ect is suppose to redirect to the new proggy unless you tell it not to as some do ask you if you wanna associate older files with the new proggy . If you say no it wont erase them so they are there somewhere on the putre. What you should do is try to do a search for all your file formats one at a time such as in search type .MP3 do a search Type .wav ect ect Try this and if there not there they have be erased and wont recover them unless you wanna spend big bucks on data recovery and thats not feasable. Now with the player you sure the unit is operating properly as music or data just dosent dissappear into thin air?? You may have a crack in the memory curcuit or a defect in the processor??. Unfortunatly its not worth on most of these types of players . good Luck

Posted on May 10, 2006

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On all tracks when i press play i get message ''media engine error! drm license not available'' i have a gogear sa1942

Your song (.WMA) are copy protected by 'Microsoft Windows Media digital rights management (DRM)' and appears to be requesting a license key which needs to be loaded to your player.
- Media Player will automatically load those licences keys to your player for your authorised music/media files.
- Alternatively, remove DRM (for song that you own ...) by some third party means software (including burning them on CD with appropriate options)
- Use alternative songs encoding (such as .mp3) that do not this protection.

Dec 28, 2009 | Philips MP3 & Digital Media Players


Song Formats for Mp3 Players Explained, Part II by Tha Mp3 Doctor WMA files are...

Song Formats for Mp3 Players Explained, Part II
by Tha Mp3 Doctor

WMA files are special. There are two types of WMA file, and the Mp3 or digital Audio Player documentation will not always tell which of these two types the Mp3 player will recognize. Type I is a non-licensed, or non-DRM-protected WMA file. DRM stands for Digital Rights Management, and it is Microsoft’s copyright system for music files. If you have a type of Mp3 player that will only accept non-DRM protected files, the product specs for your player will NOT mention the words "DRM" or "Windows Plays ForSure" on them (unless they are using it in the negative, such as "this player does NOT support DRM encryption"). In MOST cases (there are more and more exceptions), Windows Media Player will convert songs from CD’s that you personally bought from the store into non-DRM encrypted WMA format.

The second type of WMA file is a DRM-encrypted WMA file, and there are several subtypes of these. Every DRM-encrypted file can have "play rights," "burn rights," and "transfer rights." "Play rights" mean you can play the song on your computer, "burn rights" mean you can burn the song to CD, and "transfer rights" mean you can transfer the song to your Mp3 player. Once again, not all WMA files are created equal. If you have a BASIC subscription to a music service such as Napster, you may download songs that have "play rights" – you can play them on your computer without any problem; but they may lack burn rights and transfer rights – so you cannot burn them to CD, or transfer them to your Mp3 player without incident. The solution here is to upgrade your music service to the premium, more expensive subscription that includes burn rights and transfer rights.

Then there are "fixed-term" licenses and "unlimited" licenses on WMA files. A fixed-term license will expire after so many days, months, or years; and will require you to resynchronize your songs to the music service or to your computer in order to continue playing them. This is a key reason behind songs "disappearing." Napster and Rhapsody are two examples of music services with fixed-term licenses. You must resynchronize your Mp3 player to your computer every 30 days, and you must keep you music service subscription active. If you let your subscription lapse, then the songs that were once working will no longer be playable. Once again, the only remedies are to renew your music service subscription (legal), convert those songs into a different format that the Mp3 player will recognize (possibly illegal), or to use DRM-removal software (illegal and unreliable).

One word needs to be said about burning your own personal CD’s and transferring them to the Mp3 player. CD’s naturally put song files into CDA format. Most Mp3 players do not recognize CDA format. So you will have to use Windows Media Player (easiest, IMO) or some other software to convert the CDA files into Mp3, WMA, or some other format that your Mp3 player recognizes, BEFORE you can transfer them to the Mp3 player.

Real Audio files also have an encryption system, and may not work with most Mp3 players – check your product documentation.

Audiobooks are in their own format and bring their own special problems which fall outside the scope of this article.

There are a ton of music services out there. iTunes uses AAC format. Napster, Rhapsody, Bearshare, Spiral Frog, and many others use DRM-protected WMA format nowadays. Limewire and Morpheus generally use Mp3 or non-DRM-encrypted files. Double check the formats that your player will support BEFORE choosing a music service. Conversely, if you already have a music service, choose an mp3 player that’s right for your particular service. Note: most store workers do not have the faintest idea of what I have been discussing in this article, so don’t trust their judgment – educate yourself first.

AS A GENERAL RULE OF THUMB (as always, there are exceptions), all Mp3 players recognize the Mp3 file format. The Mp3 file format is the least problematic of all the file formats. It takes up less space on your Mp3 player than most file formats – so you can load more songs onto your player than if you were using other formats. So, if you download all of your songs into Mp3 format, or tell Windows Media Player to convert your own CD’s into Mp3 format, then you will rarely go wrong.

on Jun 09, 2008 | iRiver H340 MP3 Player

2 Answers

What is the video format of the player?how many songs can i store in it?

Slim and stylish, the NWZ-S616F Walkman Video MP3 player combines a powerful digital music player with a 1.8" QVGA LCD screen for hours of multimedia entertainment. Listen to your favorite songs, view videos and photographs or listen to your favorite radio stations with the built-in FM tuner. It supports playback of MP3 and WMA DRM and non-DRM audio files downloaded from multiple sources, as well as AAC non-DRM content, so that you can enjoy your music no matter the format or download source. Weighing less than 2 ounces but with the capacity to store up to 2,300 songs, 15 hours of video or hundreds of photographs, the 4GB NWZ-S616FRED Walkman Video MP3 player delivers everything you need to take your favorite entertainment with you. Compatible with Secure Windows Media Audio MP3/WMA/AAC Audio Codec Support Utilizes 3 Clear Audio technologies to reproduce crystal clear, CD-quality audio. FM Tuner with 30 Station Presets Shuffle play among songs from a randomly selected year. Bi-directional screen display

Nov 28, 2009 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

I can't get my MP3 to download and play WMA Format

Here is the asterisk behind WMA compatibility - there are two types of WMA files - protected and unprotected. 90% of WMA files are DRM-protected, hence they are either not usable in mp3 players that say they can play WMA's, or the song has a DRM restriction on it that prevents it from being played on an mp3 player without purchasing additional rights.

To avoid the problem completely, only download songs that are in mp3 format. It may be more expensive initially, but they are better in the long-term - even if you found a WMA file that eventually works with your mp3 player, the protected WMA files have an expiration date, so they would stop working after 30 days, 90 days, 1 year, or 2 years depending on the specific license for each song. Mp3 files never expire, never give you error messages, and work with nearly (if not all) 100% of mp3 players.

Good luck!

-Tha Mp3 Doctor

Mar 30, 2009 | MP3 & Digital Media Players

1 Answer

About adding songs to ZEN Mosaic

The first one is a DRM error and should be solved by the FairUse4WM which you can download for free from the following link.:
This will rip the DRM off the tracks and you should be able to listen to the without problem.

The other problem could be caused by codec differences. With GSpot you can check what codec was used to create the mp3s /both the working ones and the others/. If different codecs appear than you just have to reconvert the non working ones using the codec which workes.

You can download GSpot from here, for free.:

Feb 14, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

I cant put or take off songs

hi ! first of all , you need window media 11 , but u need also a authentic windows, not a copie , i know i have one , and reinstall your cd ,on the cd you have a programme to convert to mp3 and wma , let me know yvon chow !!!

Dec 31, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Transferring Audio Filles

The songs are perhaps in the wrong format.  This player will not accept copy-protected iTunes (AAC) files.  Also, the license on your files may not permit transfer to mp3 players. Definitely check the bitrates on your files, b/c this Sony can only accept certain ranges of bit rate.
This is my general spiel about music formats, but note that your Sony does accept DRM-protected files with transfer rights, so not everything in the following blurb applies fully to you: All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.
-Tha Mp3 Doctor

Sep 09, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

Rca lyra won't read memory card

WMA files come in two formats DRM & non-DRM. Change your setting in Windows media player (Options - Copy Music) and re-rip the music CD. You can copy both versions but one will play but not the other.

Jan 11, 2008 | RCA Lyra RD1072 MP3 Player

1 Answer

M p 3 player

Instruction manual can be found by entering your model number at

The device itself is not faulty. This is Microsoft's1.gif fault, not Philips'. Some of the songs may have Digital Rights Management (DRM) encoding that the SA6025 will not support. You can right click on the trouble music file, select "Properties," and select the License or Digital Right tab - look for the msg: This file is not copyright protected. Find out if the songs that CAN'T be transferred have this message. If so, then click on acquire digital rights (or some variant of that phrase). If the files tha CAN'T be transferred DO have Digital rights protection, then you must save the files in a different format that is stripped of DRM encryption.

There are a few possible answers:
1)Start simple - disconnect the GoGear from the computer - let it update - then reconnect it to the computer; if this fails, restart your computer and try syncing again

2)You need a firmware upgrade to make the device compatible with your computer: just open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the update tab

3) The songs have Digital Rights Management (DRM) protection.Try re-downloading the songs without DRM protection.

4) The songs are in a format not recognized by the GoGear. The GoGear, for instance, will not take iTunes files b/c they are AAC format. With MP3 files, the player supports 32 –320kbps. With WMA: 5-192kbps with sampling rate 8.0kHz up to 44.1kHz. Right click the song file, and select "Save As", and then change the format of the song file. Or, redonwload, in the above-said format.

-Tha Mp3 Doctor

Dec 26, 2007 | Philips GoGear SA261 MP3 Player

5 Answers

Coby mp3 player problem

Write the songs to a CD (or a CDRW) first, then re-rip them to Windows Media Player/iTunes/whatever as mp3s, or unprotected WMAs.

Honestly it's easier to burn and re-rip than remove the copy protection. When you burn it to a CD, the DRM goes away, and you'll have a new file that actually plays on your player.

Dec 23, 2007 | Coby MP-C883 MP3 Player

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