Question about Printers & Copiers

1 Answer

I have an all in one printer. Series HP Officejet 6310v. Everything is hooked up right. Trying to fax something and I always get error messages saying the line is busy. What is the problem Thank you.

Posted by on

  • Anonymous Mar 23, 2009

    Tried to set up as requested, but designated number never rings--goes thru 16 rings and quits--leave msg--no answer.  WRONG

  • rickskarbo Apr 08, 2009

    My printer will not receive faxes, it just keeps ringing

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 234 Answers

Are you sharing the same fax line with phone aswell or is it a dedicated fax line..

First Try this steps:
Unplug the power cord from the All-In-One when there is still power in the unit.
Unplug it from the wall outlet aswell.
Leave the cord unplugged for atleast 1Min.
Then connect the power cord directly to wall out let without any surg protector.
But before connecting it to the All-In-One, Press and hold the # and no 6 button in the All-In-One and insert the power cord, do not release the keys untill you see a message as semifull reset or if the display goes blank then release the keys and turn the power on.
And then try running a fax test Goto: setup / Menu> then press the right arrow keys and go to> Tools> Press Ok> then Press the right arrow key and scrole to Run fax test and check what has failed (if anyting has failed)
If all has passed then try sending a fax and check.
If not let me know.

Good Luck

Posted on Sep 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My HP 7780 always says phone off hook. When I disconnect the phone line for awhile and reinstall it faxes once properly then the phone off hook message reappears.


I use a VOIP line and get the same error msg. Here's what I do- I dial the fax number with the line unplugged (hence no off-hook message), press "start Fax", and as soon as I hear the fax machine "Click" to pickup the line, I put the line in the machine. Works every time!

Oct 10, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

Hp all in one 5610 wont receive fax and phone line does not go on double ring . incoming fax shows phone off hook when trying to receive fax.no ready appears


hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....

733bedd.jpg8d0783d.jpg

http://www.hp.com/printer/prob676ijt65/solution

ab2

Jul 07, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP6110 All in one


When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I have a hp 6310v on a wireless network. It


refer to hp.com then on the search box type: no scan options. there is a step by step methods there that you can perform.

Mar 05, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

HP Officejet v40 - Not Faxing or Receiving


I have checked all my connections and my hp office jet v40 is giving the message off the hook though the phone it is connected to is not off the hook.

Aug 14, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

2 Answers

Hp 5610 won't print


If you need Vista drivers for your printer, go to HP.com to get them and see if that works.

Jun 17, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp officejet g85 - problem


hi,

unplug the telephone cable from the back of the printer and then turn off th printer.

turn it on after few seconds. check whether you have the error message and if not plug the telephone cable back to the printer.
if it is not working please contact me again.

thank you
agnel

Mar 14, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

HP Officejet D Series Multifunction d135 Error Message Interpretation


Hi Sproutman.

Please click on the web link given below and perform the steps provided in the web page to get the issue fixed.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=64986

Click on the web link given above.

Scroll down to the error code and read the error code.

Mar 07, 2008 | HP OfficeJet D135 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

249 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

old marine
old marine

Level 3 Expert

1461 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...