Question about Printers & Copiers
Are you sharing the same fax line with phone aswell or is it a dedicated fax line..
First Try this steps:
Unplug the power cord from the All-In-One when there is still power in the unit.
Unplug it from the wall outlet aswell.
Leave the cord unplugged for atleast 1Min.
Then connect the power cord directly to wall out let without any surg protector.
But before connecting it to the All-In-One, Press and hold the # and no 6 button in the All-In-One and insert the power cord, do not release the keys untill you see a message as semifull reset or if the display goes blank then release the keys and turn the power on.
And then try running a fax test Goto: setup / Menu> then press the right arrow keys and go to> Tools> Press Ok> then Press the right arrow key and scrole to Run fax test and check what has failed (if anyting has failed)
If all has passed then try sending a fax and check.
If not let me know.
Posted on Sep 12, 2008
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