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Detects CD but not DVD

I have compaq Laptop V6450EE. This machine have PIONEER DVDRW/CDRW DL K17 Dual Layer DVD / CD writer. Now my Laptop is not detecting any DVD even the recovery DVD which i created from this laptop only. Please let me know how i solve this problem.

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  • chopadepve Sep 13, 2008

    Hi ELLIN,

    Thanks for your response! I have tried the solution proposed by you but the problem still persist. Please can you post another solution.



    Thanks & regards

    Prashant Chopade

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I have laptop toshiba satelite m35x.cd and vcd player working but dvd player not working.and how to get recovery for it.

Posted on Nov 15, 2008

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Hi Chopadepve,

Please try this method but be more careful during working out on it:

Since your DVD drive reads cd's, but not dvd's It shows that the hardware works fine. Now we need to Edit the Registry to fix this problem.

1) click the start menu
2) click on "run"
3) type "regedit" and click ok
4) go to string key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5) delete "upper filters" and "lower filters" in the right side window.
6) right click my computer in the start menu.
7) click properties
8) go to the hardware tab
9) click device manager
10) expand the dvd/cdrom drives
11) right click the dvd rom and click uninstall
12) Reboot PC

Windows should automatically install a clean ROM drive after the reboot otherwise Open the device manager window and click "scan for hardware changes". DVDs just read fine if you have the correct DVD decoders.

If no luck then might be DVD read head wiped out.

Regards
ELLIN

Posted on Sep 12, 2008

  • Puneet Jain
    Puneet Jain Sep 13, 2008

    Could you let me know how much old is your DVD/RW.

    Have you check to run CD from it?

    If no good, then it may be internal problem of DVD reader Head failure.

    Thanks
    ELLIN


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