Question about Dirt Devil 12 Amp HEPA Filter Vacuum Vacuum

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The upright lock

I cannot get the upright to stand up. can i fix the locking mechanism myself?

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  • Anonymous Apr 05, 2009

    the handle part will not lock to the bottom of the Dirt Devil.  Every time I use it, falls apart.  it's useless. Help!

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  • 125 Answers

A new foot pedal is needed . should be around $3 at a vac shopits a snap in part

Posted on Dec 16, 2008

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Machine is a "throwaway " model.
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Hi Wendy, it's Jack at Dyson.

Our current generation of Dyson Ball upright vacuums uses a pedal-free stabiliser mechanism. When you've finished using the machine, stand it upright firmly. You should hear two clicks - the first is the suction changeover valve redirecting the suction to the hose and wand. The second click is the upright lock mechanism securing the body in place.

As long as you've stood the machine up firmly enough, you shouldn't have any difficulty with it not remaining upright - this may take some getting used to if you've previously owned a vacuum cleaner with a pedal-based system.

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When I try to release the handle on my Dyson DC28 by stepping on the foot print on the machine, the handle will not release.


Hi there,

I'm sorry to hear you're having difficulties with your DC28. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, check the clear u-bend at the rear of the machine for obstructions. For guidance on doing this, please see the link to our Support page below:

http://www.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

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Kind regards,

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Hi there,

Sorry to hear you're having difficulties with your DC07. If the cleaner won't lock in position when you stand it upright, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

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- Whilst pushing the black button, lift your index finger and your middle finger and move the gray plastic piece up (lift the square hole basically)
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