Question about Xerox Phaser 8550DX Laser Printer

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8550 error message: 09,038.46:1709

I've been able to handle other error messages, put can't find anything on this one.  Any input would be appreciated

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  • sulli42 Sep 13, 2008

    thanks......I did have a 'broken black' and that's probably it.  Never thought of the screw to get it out.

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Your black ink stick is not advancing in the ink loader. Check your ink sticks and see which one ie either crooked ,m cracked or otherwise stuck not advancing down the ink loader.
If you have to remove one, I suggest a screw, a drywall type scres and twist it into the ink stick, slide it back and out.

Posted on Sep 12, 2008

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
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