Question about Brother IntelliFAX 4100 Laser Fax
I am having problems with our fax machine, when we copy or fax the page comes out with little black spots all over it. We have cleaned the machine like the owners manual said to, but it is still not coming out clear. We are having a hard time reading customers purchase orders.
- Did you try to change the cartridge?
- Try to check the glass if they have some spot then performed cleaning if they dust.
- Check if they have dust of your paper roller?
Posted on Sep 22, 2008
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Have you tried both drum and toner supplies? cause it sounds like a drum fault, if you have tried a new drum and toner, and it is doing it when printing internal reports, receiving fax's and copying then you have a tecnical issue to do with charge and this would likely render machine unecomical to repair (unless you can find a bad contact with drum on machine). If it receives faxs clearly but copys black then it is different issue (ie optics).
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