Question about Brother IntelliFAX 4100 Laser Fax

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Fax machine problem

I am having problems with our fax machine, when we copy or fax the page comes out with little black spots all over it. We have cleaned the machine like the owners manual said to, but it is still not coming out clear. We are having a hard time reading customers purchase orders.

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- Did you try to change the cartridge?
- Try to check the glass if they have some spot then performed cleaning if they dust.
- Check if they have dust of your paper roller?

Posted on Sep 22, 2008

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My brother fax machine - only receives black pages


do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

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Sharp Fax Machine UX-485 recipiant receives black page


If you receive clear copies. Make a test copy. If it come out all black. Yes replace your fax . you have a bad scanner . cheaper to buy a new fax.

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1 Answer

Black pages on every fax I send


Is sounds like your exposure lamp is not coming on, put an original in the machine and make a copy, if you look where the original is coming out, you should be able to see a light illuminatig the original so the scanner can read the image. If this lamp is not coming on you will get a very dark to black image.
If it is just locked up is may be as easy as this. Turn off and unplug the machine for a couple of minutes, reconnect and power up the machine, make a copy. as the machins uses the same parts to copy you should see the result of your efforts.
If the copy look good, try a test fax to someone, and call them for confirmation.

If this doesn't fix the problem, then I suspect the exposure lamp unit has failed.

Hope this is of some help.

Apr 17, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

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Hello, I have a little used 18 mth old Sharp FO P610 fax machine. It receives fine but when sending the recipient receives 'black all over' pages. I have tried disconnecting the unit for an hour and...


Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.

Aug 12, 2008 | Sharp Fax Machines

1 Answer

Problems with copying


Pull front of fax machine open
look down
clean the little glass ****.

Jul 19, 2008 | HP 1220xi Plain Paper Inkjet Fax

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When we copy on our 4750e fax it comes out with black page


Can you see light from the scanner unit with you make a copy or try to send out faxes? The bulb for the scanner may be burnt. You might be able to find a replacement bulb, search google or contact Brother.

Jun 16, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black pages when making a copy or printing something


Have you tried both drum and toner supplies? cause it sounds like a drum fault, if you have tried a new drum and toner, and it is doing it when printing internal reports, receiving fax's and copying then you have a tecnical issue to do with charge and this would likely render machine unecomical to repair (unless you can find a bad contact with drum on machine). If it receives faxs clearly but copys black then it is different issue (ie optics).

Oct 16, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Copied pages are all black


Is is a lower end product for light duty use. You can try a new genuine OEM drum and or toner, but buying them both would cost as much as a new 2800. Can you print a internal report OK?If so, then your scanner is defective. A common problem with 2800,s

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