Question about Whirlpool Washing Machines
For this model washer there are two pumps. The pump on the right hand side of the washer is the DRAIN pump, while the pump on the left is the recirc pump (as viewed from the front of the washer). The easiest way to access the pump(s) is to either tilt the washer backwards and work from underneath, or remove the back panel. I usually remove the back panel, AND work from underneath, If something is caught in the pump, be prepared that you may have a damaged pump that requires replacement. To replace either pump follow these steps:
1. Unplug the washer.
2. Remove drain hose from the standpipe at the wall, and use a shop vac to pull a vacuum on the drain line to suction all the remaining water from the wash tub. There is quite a bit of water that remains in the wash tub that needs to be drained BEFORE removing any of the drain hoses (this is normal, by the way). Not draining the washer can be a very messy experience.
3. With the water drained, disconnect the electrical connections from the pump and loosen the mounting screws that hold the pump in place.
4. Remove the hose clamps and disconnect the two drain hoses from the pump.
5. With the pump removed, inspect the inlet side to see if anything is lodged in the impeller. Inspect the pump for any obvious signs of damage. It is common for nails, screws and drill bits to get caught in these pumps as small items like this will fit through the holes inside the wash tub.
6. Reinstall pump using the steps in reverse order. If the pump does not function, you will have to replace it.
A replacement pump can be ordered on line at searspartsdirect.com. Just type in your COMPLETE model number (usually located along the wash tub opening) and the pump(s) will be located under the "Pump Parts" heading as either item number 1 (drain pump - part #W10049390) or 4 (recirc pump - part #8578573).
I hope you find this information helpful. If you require additional assistance, please let me know.
PS You can find these same pumps at repairclinic.com as well. The drain pump is a little more in price, but the recirc pump is listed a lot cheaper. Use the part number listed above for your search.
Posted on Sep 13, 2008
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Posted on Jan 02, 2017
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Oct 16, 2017 | Whirlpool Washing Machines
Hello terilym - From what you have described it sounds like you possibly have foreign objects such as coins or safety pins in the tub or pump. I suggest unplugging the washer and carefully check the tub and to verify that the drum is also not damaged. If noise continues after washer is restarted, objects may be in the actual pump. Contact a professional to accurately diagnose and repair the unit.
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• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is
running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
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