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or Canon imageRUNNER 2200, 2800 Reset Fuser Error Code
Want to know how to clear the E000, E001, E002, E003, E007 messages on your Canon imageRUNNER 2200, 2800 series machines. Below is the instructions to for the 2200, 2800 reset fuser error code procedure.
For safety reasons lots of copiers and printers turn off AC power to the fusing unit when temperature errors occur. This allows for a service technician to come in and evaluate the machine before it is turned back on. The fuser heats up to to 350 and 425 decrees. Due to the nature of the high heat is why these parts are shut off. No manufacture wants to be blamed for their machine burning down a company. It sounds scarier than what it is. These machines have multiple safety features to keep this from happening. The reset feature is just one safety feature found in the machine
The E000, E001, E002, E003, E007 are all related to high or low temperature readings and the 7 is due to fixing film rotation issue. Below is the procedure to reset these errors. Occasionally, the fuser will run too hot or cool. Sometimes, this is a freak occurrence like when the power flickers on and off or just a faulty reading. Whatever the case, the first thing a tech usually tries is to reset the error and see what happens.
1. If the machine turns back on and starts making copies then you inspect the fuser for possible problems and wear and tear. If it checks out then you let it go and see if it comes back.
2. If the error comes back right away then you know you have a more serious problem and it's time to find out what needs cleaned or replaced. Service Mode Entry
1. Press the User Mode key. (Looks like a little man head. Some people call it the function or additional function key.)
2. Press 2 and 8 on the keypad at the same time.
3. Press the User Mode key on the control panel.
If done correctly the display will read COPIER FEEDER SORTER FAX BOARD
Press the Copier Icon
Press the Function Icon
Press the Clear Icon
Press the Err Icon
To exit service mode : Press the Reset key twice to end service mode and return to the User screen
Power off the printer for 15 minutes and power back on again. If that fixes the problem then OK. If not then go into maintenance mode - Press and hold the menu/set key while turning on the machine. Wait until it comes completely up before releasing. It should say Maintenance in the display.
If not press function,*,2,8,6,4 within two seconds. It should say maintenance in the display. Or on some machines Menu,*,2,8,6,4 within 2 seconds.
Once you get it into maintenance hit 91 to do a parameter reset and than 99 to get out of maintenance.
If this corrects the problem then OK but you may have a failing thermister in the fuser. If the problem happens again then change the thermister.
If the reset does not work then either the thermister or the fuser lamp has failed. In rare cases there is a poor connection with the cables to the fuser.
You will have to reset the parameter again after replacing the fuser if you need to replace the fuser or repair it.
Machine error 76 is a bad fuser lamp.Sometimes the machines will give a false code and can be reset. Unplug machine. Hold down the Menu key while powering back up. You should still get a Machine error message. Enter the number 9...The display should change to Maintenance 9 then enter 1. The Machine error will return. Enter 99 and then make a test print. If you get either a machine error 76 or 78 you will need to have service done on your machine to have either the lamp or thermistor replaced, and depending on the usage of the machine, it might not be a bad idea to replace the entire fuser.
This is the test to determine toner/drum or fuser issue. Print a test page When you hear the paper feed into the machine open the top to stop the machine Remove the toner/drum cart. You should be able to see the page with printing on it. (This is before the page hits the fuser) If you can see the smudge or marks on the page the problem is most likely the cartridge but NOT the fuser. If the page is clean the problem is most likely the fuser.
the fuser unit (fixing unit) not registering heat requirement. The heat roller or the thermistor sensor is defective.Remove fuser and check roller, if good replace sensor, reinstall fuser and reset machine.
Fuser or overheat error. Menu,*,2,8,6,4 quickly in that order will give access to maintenace mode (lights will flash once your into the mode). Hit 01 to reset the machine. If this doesn't work you have a major problem with your fuser unit and it will need to be replaced. DO NOT DO THE ABOVE PROCEDURE MORE THAN ONCE AS YOU WILL START TO MELT STUFF IF THERE IS A MAJOR PROBLEM.