Question about Xerox Phaser 8400 Laser Printer

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Phaser 8400 paper Jam

Screen says paper jam but there is no paper jam. Have turned machine off, restarted, nothing. Is there something I can reset??

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The preheat entry assembly has paper detectio arms/sensors that will get brittle and break off, leading the machine to think there is a paper jam. This problem usually will require a trained technician to diagnose & repair.

Posted on Jan 17, 2009

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XEROX PHASER 8400 SAYS CLEANING SHEET NEEDED. THE MACHINE JAMS EVERY TIME WE TRY TO FEEED IT IN.


There is probably a tiny sheet of paper stuck inside the printer somewhere which is causing the jam. You basically have to find out where the previous jam was and check the rollers to see if they are clear.

If it is cuz the cleaning sheet is too stiff, then you may need to feed it from the manual feed tray.

Oct 13, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Regular paper Jams at front Roller


Yeah. The registgration clutch has failed. Very common.
If you go to Xerox.com. Click on support and drivers. Then enter 8400 in the box. I believe you then want to select documentation. There is a complete parts list on the site for the 8400. The registration clutch is on the left side of the machine toward the bottom front of the machine.
It isn't all that expensive, I think less than $40 and when you get it, let me know, It is very easy to replace. Even if you have never done it before I would say it would take less than 20 minutes.
I can almost 100 percent guarantee that.
The only other thing to check, since the cleaning page comes out, Is be 100 percent sure the paper SIZE is correct on BOTH the machine and on the print driver settings. It is possible that the size setting is off causing the machine to shut down thinking there is a paper jam due to the wrong size paper it is expecting to see.

Mar 19, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Ink not being removed from metal drum, causing jam


Normally indicates that the mintenance kit is drying out and not properly lubricating the drum.
Or non xerox ink sticks have been known to cause that.

Jul 14, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Xerox Phaser 8400 Error code 07,010.43:99907


You manually rotated the aluminum drum? Since you did that, I would suspect you have the print head wiper blade stuck between the drum and print head. The code you are getting it caused by the print head not being able to move freely.
The jamming is probably due to a bad registration clutch. Common failure on that machine.
You can go to Xerox.com, there is under documentation and drivers a parts list for that machine. You can reference the wiper blade and get the clutch part number there.
Let me know what other information you may need. I will be glad to help you get it running again.

Jun 17, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

RX 420 PRINTER WONT PRINT AS PAPER JAMMED WARNING KEEPS FLASHING


hi i hope i can help you? remove the cover from the machine and load paper as normal. and watch if the mechanics is sticking or anything that you can see give a clean with wd40clean all rollers check that you are puting in the correct amount off paper.check for loose connections.check for dirt on the switches.

May 04, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 860 screen says "paper jam - open front cover to clear"


I posted a problem with the phaser 860 paper jam. I found 2 broken sensor flags and am ordering the parts.

Mar 19, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 860 Printer posting a paper jam at start up.


Sounds like printhead needs replacement.
Moving these printers without cool down is known to destroy printheads and of course wax goes everywhere and then everything else fails.Think about replacement

Jul 02, 2008 | Xerox Phaser 8400 Laser Printer

3 Answers

Phaser 8400


The 8400 has a known issue with the plastic that was used for the tilt mechanism on the oiling roller. If you look inside where the cartridge is removed you should see a crack that opens when pressure is applied. The high heat causes this unit to crack. You need that part. Or some good super glue. I have fixed 3 of my 8400's with this same issue.

Good Luck

Nov 27, 2007 | Xerox Phaser 8400 Laser Printer

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