Question about Fax Machines

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I have a Sharp UX-BD80 Fax machine. When I ring the fax number, i can answer the call on the fax handset but it does not stop ringing from the calling phone. -Also I cannot get a dial tone to call out or send faxes. The line was installed by BT yesterday and fully tested therefore it must be the machine. Is there anything I can do?

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  • sales371 Sep 15, 2008

    Pass, the phoneline has broadband on also if this is any indication? Sorry for my lack of technical knowledge!! Did speak to sharp helpline and they suggested trying it without the broadband connected which I did and no difference. Have tried to send faxes to it and it rings, the display shows that the fax is receiving and then nothing happened!

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Is it a DSL phone line?

Posted on Sep 12, 2008

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1 Answer

Fax problem


Set the reception mode to A.M.

Set your answering machine to auto answer.
♦ Your answering machine must be set to answer on a maximum of two rings.
If not, you may not be able to receive faxes sent by automatic dialling.
♦ If your answering machine has a toll saver function, make sure that it will
answer by the fourth ring.

Below I've provided a link to your Owner's Manual. Best of luck!
Greg

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Is there paper in the FAX Machine? Is it in Auto? Does the FAX answer when you dial it? Or does the number keep ringing? You will hear tones once the FAX answers.

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1 Answer

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http://www.sharpusa.com/files/fax_man_UX_B700.pdf

Here is an online manual and the infor you need is on pages 57-58.
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1 Answer

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Try this:

Set the fax machine to AUTO reception. Next, you would want to set the proper settings in your Option Set List. To print a list press the FUNCTION key, the number 2 key, then press the # key until it reads OPTION SET LIST in the LCD screen and press the START key. This will print your list. The following settings should be seen: Number of Rings 1 to 4 rings (setting #2) Dial Mode- TONE (setting #8) TAD Connected- OFF (setting #9) * Quiet Detect Time- 04 seconds (setting #10) * Distinctive Ringing- OFF (setting #12) **

Let us know if this doesn''t fix it... we can go from there!

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Check the line for a dial tone on the machine. Either the handset, onhook or speaker phone button. This will test if any comunictions boards have failed in the machine. If you have a dial tone the fax is ok

Next try a manual transmission. Basically make a normal phone call with for example using the handset but have your original in the fax ready to go, ring the fax number when you hear the other fax pick up you press the start button.

Don't forget the other fax may have a problem.

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On the bottom there will be a tiny hole which might say reset Press it with a pen or somthing sharp/pointy

Or ring (02) 4321 0080* and they will give you an answer free!

*May Be STD call

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