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Muratec mfx1430 fax problem

We are experiencing stretched words on incoming faxes - they are elongated to the point where they are almost unreadable. We had the telephone company check the line as well as the fax service people. Each is blaming the other for the problem. Any idea?

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  • abp20 May 28, 2010

    Is the problem from all people sending you a fax or only one person.?? I assume print is ok when making a copy.??

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To determine if the problem is your 1430 or not.....remove the machine to another location....YOUR HOME; or a friends business where you can plug the machine in and test it. Have someone other than the person who you are having the problem with send you a fax. Once you know its your machine or not you can proceed from there.

Posted on Jun 07, 2010

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Receiving faxes whilst connected to a phone line automaticly


Check video for 'fax receive set up' in similar model:


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Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings)
Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines)
Set up your best option as per your requirement.

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Epson Stylus CX5700f I have just setup fax. I am having problems receiving faxes and telephone calls


You need to do two more steps.

1. contact the phone company about distitive ring. This will have a different ring for incoming faxes.
2. set the fax up for distitive ring once the phone company sets you up. This will cause the fax only to answer when another fax is calling, due to the distictive ring set up.

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If you want to receive "incoming" telephone-calls:

ADSL modem <---> Linksys SPA <---> wrtu54g <---> wired computer

and Linksys SPA <--- telephone-line-1 --> telephone hand-set
and Linksys SPA <--- telephone-line-2 --> FAX machine

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On the m9516 what is the fax switch on and off used for?


The Fax Switch
The Fax Switch feature allows you to have two telephone numbers on one incoming line.
There is one telephone number for the line and another telephone number for a Fax Switch peripheral (e.g. fax machine).
To use the Fax Switch, you must subscribe to your telephone company for Distinctive Ringing†. The telephone company will then provide you with an additional telephone number (for your Fax Switch peripheral) which will have a slightly different ring. The 9516 will use the two ring types to determine whether an incoming call is for the telephone or the peripheral. The peripheral should be set to answer after three or more rings.
Note: If Long Distance Ringing† is available in your area, long distance calls will be sent to the Fax Switch peripheral. Also, you cannot use the Fax Switch feature and the Special Greeting feature at the same time. The 9516 must be configured so the Fax Switch peripheral is connected to pins 3 and 4 of jack number 2. See Connecting an optional fax machine or modem on
page 4 for more information.

Note:
If you subscribe to your telephone company for Call Waiting services, your Fax Switch peripheral may lose data or get disconnected if someone calls while your fax is receiving data. We recommend that you do not subscribe to the Call Waiting service from your telephone company if you are using the Fax Switch feature.

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Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
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THE PHONE LINE HAS DISTURBANCE ,PLEASE CALL TELEPHONE COMPANY  TO CHECK...

HAPPY FAXING

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