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Muratec mfx1430 fax problem

We are experiencing stretched words on incoming faxes - they are elongated to the point where they are almost unreadable. We had the telephone company check the line as well as the fax service people. Each is blaming the other for the problem. Any idea?

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  • abp20 May 28, 2010

    Is the problem from all people sending you a fax or only one person.?? I assume print is ok when making a copy.??

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To determine if the problem is your 1430 or not.....remove the machine to another location....YOUR HOME; or a friends business where you can plug the machine in and test it. Have someone other than the person who you are having the problem with send you a fax. Once you know its your machine or not you can proceed from there.

Posted on Jun 07, 2010

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