Question about Xerox DocuColor 12 Printer

2 Answers

No oil shining on papers

Dear Sir,

I have Xerox DC-12 have change lower roll & oil asamble than also there is no shining on all media so please guide me to what to do
vijay -INDIA
E-MAIL : kmartvijay@yahoo.com
Mobile : 098242 24503

Posted by on

  • vijaykm Sep 16, 2008

    Dear Sir,
    I want Software of Xerox DC-12 as Below


    - Service Manual
    - Dygnostic
    - Match Setter
    - Error Code-Value
    - Driver Load
    - Fiery-Ex-12 Software


    & Others Software for DC-12 Xerox

    Please Help Me From Were i can Purchase above Software
    from were i can Buy from Indian Market or If you can Help me from Which Website I can
    Download Above Software



    Thank You,

    Vijay, India
    Mobile : 98242 24503
    E-mail : kmartvijay@yahoo.com

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Hi check ur oil rollers , metering blade and upper fuser roller... than check upper roller life.. its life 60k to 80k.

Posted on Sep 16, 2008

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Dear Friend,
If you have any problems with DC12 please dont call this engineer (below) anytime. He is a cheater.
I am suffering bcoz of him and his bad service.
Company - Ashwin Enterprises
Name - Vinod Bhanusali
Address - Andheri, Mumbai
Mobile - 09892131538

Thank You.


Posted on Oct 14, 2008

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Posted on Jan 02, 2017

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1 Answer

Hi sir i have a xerox dc 12 giving error code 10-500 after replacing a new web cartridge


This code means that printer is not detecting the cartridge. you can try to to remove it and re seat it or it could be faulty, her is a list of all of the codes.
http://www.metrouk.co.uk/pdf/xeroxdc12faultcodes.pdf

Hope this helps.

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Check the blade (knife) , maybe dont clean all residues, sorry form my english, check the fuser roll, this roll have a teflon, mabybe need change!

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