Mp3 player

Update to Win Media player version 11. IT WILL WORK!!

Techman is right, you should check first that your USB port work properly.
You can see its status in the device manager. By right klicking and then properties you will find out USB port status. If it will say that you have a problem, go thru the troubleshoot process, in case it will tell you that the device is working properly,go to the driver tab and then to the uninstall and remove the drivers.
Now move back to the device manager main screen and on top klick on the action tab then on scan for hardware changes, it should install the drivers again and hopefully it will fix your problem. Good luck!

Basically, this should solve almost every firmware issue with the Aigo DIY MP3 Player - Unless it was run over by a bus. NB: Despite searching for this info for MONTHS, nobody has yet published this "How To Fix" information in english on the net.

If your pc "suddenly" does not recognise your player, or it displays an error message like this "Error: Reformat player" when you turn it on, then you need to load the firmware into your player again. To do this, you need to have your Digital Audio Manager program installed on your computer. You should have done it when you bought the player, but if you need it, then it's available here: http://www.aigo.com.sg/Download.cfm?DObj...

Follow these steps:

1. While holding down the play/pause key, plug your player into a computer's usb port.

2. Dependent on your operating system,(XP or Win2K) you may see a "New Device Found" dialogue come up. Let it install software, & press yes to all the certificates and stuff to install the software . - What it's doing, is your player is uploading it's firmware to your pc from its backup flash memory so that it can be reinstalled.

3. Unplug the player. Then plug it back in. Start the Digital Audio Manager. Then find in your computer (In the same folder as your Digital Audio Manager program: Default folder is c:\Mp3 Player) an executable file called stupdaterapp.exe double click on it to start and in the window, tick "format" and start the firmware update to your computer by pressing START.

4. Watch the progress bar until finished and That's it! :-)

All the best

Michelle
Are you sure thet the usb port your using is setup and active?? Ive seen this before where the device wasent detected because the puter didnt see it. Make sure your usb software is installed . you could go to systems in control panel and then to device manager then scroll down to the usb ports and make sure there active and no yellow or red marks on them. The troubleshooter built into windows will assist you to repair them if they are not active,. Good Luck

iriver ifp-799 series are not plug and play devices. Even if your usb port is working, it cannot detect the portable media player. You cannot transfer music files thru the windows media player or musicmatch jukebox, it has its own Iriver Music Manager - you can download this on their website. If it did,nt work, burn your mp3 player.

dnomde

take the battery out and then put it back in

Try updating Windows media player to v11. worked for me

HOLD DOWN THE FORWARD BUTTON WHILE PLUGING INTO THE COMPUTER. IT WORKED FOR ME. GO TO ASK DAVE TAYLOR.

apparently this is a well-known problem, i have also encountered it and cannot find a solution, if you have a look on the iriver enthusiast's forum, they explain how you could resolve the problem, but it was far too technical for me to understand,

it's not your computer that's at fault as far as I understand

good luck

Try this. Download and install Powertoy TweakUI from Microsoft. After you install TweakUI, open it and click the + of My Computer, click on Drives and verify that you have additional drives checked besides the ones that are already installed on your computer. Even though they may have a Red circle with a White question mark, put a check in the box next to the drive. Repeat the above for Drives listed under AutoPlay. Click on Apply after your done, Restart your computer and see if your MP3 is listed. good luck.

go into my computer and look for the external drive named lyra then minimize it. go into the music you want and right click it then click show location on computer then drag it into the minimized lyra external drive it should show a loading screen then your music is transferred. (this only works on microsoft os)

I'm having the same problem. Other devices are working on the usb port.