Question about AT&T Blackberry Curve 8300 Smartphone

3 Answers

Blackberry 8320 keeps resetting - get "your handheld has been registered... message"

My Blackberry 8320 keeps resetting and I lose all of my texts, emails, and call logs. I don't notice it when it happens, but only see that everything is gone from the handheld and I have emails from T-Mobile saying that my handheld has been registered with the wireless network.

What's going on here, and how can I stop it?

Posted by on

  • skothari Sep 12, 2008

    I don't know how to backup my info as suggested in teh solution - and I'd prefer not to wipe everything!!

  • skothari Sep 12, 2008

    Thanks Coolguy008, for actually providing insight and good instructions!

×

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 214 Answers

Follow this link http://www.blackberry.com/btsc/searchEntry.do?languages=&rwTarget=%2FrfPlayerWidget.do&searchMode=GuidedSearch&searchString=Blackberry+8320+keeps+resetting+automatically&cmd=search&productFamily=&contextType=gs

Posted on Sep 12, 2008

  • Subhendu Das
    Subhendu Das Sep 12, 2008

    Or else try to rest the phone. to reset follow this:....



    1. Remove the battery cover on the back of the BlackBerry smartphone.

    2. Remove the battery completely from the BlackBerry smartphone. The screen will go blank.

    3. Reinsert the battery in its compartment.

    4. Reattach the battery cover.



×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,487 Answers

This can be a problem with the OS. I would advice you to back up all data, wipe device and then install the latest OS from your carrier. That should fix your issue.

Hope that helps............

Posted on Sep 12, 2008

  • Mark Gil
    Mark Gil Sep 12, 2008

    You can save all your inmportant files to your computer if you want then after that you can install the latest OS for this unit and that should solve the problem....

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

HI,

In your initial sync window in Desktop Manager, UNcheck the box that states something like "Update time and date on sync"

Posted on Sep 12, 2008

  • 3 more comments 
  • Priya darshan Sep 12, 2008

    Also check and see what you have set for the number of days to hold
    messages: Messages > Options > General Options > Keep Messages


  • Priya darshan Sep 12, 2008

    The best thing you can do is a soft reset to fix this problem.Just try this first.Simultaneously press the Alt-RightShift-Backspace
    keys; this should force a soft reset. These keys vary in appearance
    according to your model. If you are prompted to press
    R to reset, do so. Alternately, on some
    models, you can perform a hard reset by inserting a paper clip into
    the reset hole on the back of the BlackBerry. On some BlackBerries,
    the reset hole is located beneath the battery cover.



  • Priya darshan Sep 12, 2008

    ok please accept my solution will let you know how to backup.

  • Priya darshan Sep 12, 2008

    To get started, all you'll need is your BlackBerry device, the latest version of RIM's BlackBerry Desktop Manager, a Microsoft Windows PC--the desktop software's not currently available to Mac users--and a USB cable to link your mobile phone and computer.



    1) Download the Latest Version of RIM's BlackBerry Desktop Manager


    First, you'll want to download the latest version of RIM's BlackBerry
    Desktop Manager software, which at the time of this article's time of
    publication is v4.5. To determine which version of Desktop Manager
    you're currently running, launch the program via Windows Start Menu by clicking All Programs, BlackBerry and Desktop Manager. When the program's open, hit the Help tab on the main screen and then choose About BlackBerry Desktop Manager. The software version will be listed on the General tab.


    If you're not running Desktop Manager v4.5, visit RIM's site and download and install the latest version of the software.




  • Priya darshan Sep 12, 2008

    Please click on the blue colored links which i have highlighted in my solutions to open up the websites.

    Goodluck..


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Blackberry 8320 MEP Code Generator Download for free .


No one can give you free unlock code. because each blackberry have different unlock code. As far as i know unlocking by codes is the simple and safe way.You will need the unique MEP Code for your Blackberry 8320 and to get it you can use a website with service for Blackberry unlocking .so you can use a website to Unlock your Blackberry 8320 online instantly - OR local mobile shop .they are mostly using cables to unlock it and the price is higher then on unlocking websites but the result is the same: SIM free Blackberry.

Sep 20, 2011 | RIM BlackBerry Pearl 8100

3 Answers

Blackberry 7130e. It is showing that it has a signal but i cannot recieve or make any phone calls or texts. It has an arrow flashing at the top by the signal like its sending somthing constantly...how do i...


Hello,

This problem happens on pretty much any computer-related device. Something happens and you can send anything. It’s annoying, but there are actually two ways to fix it. You can perform a soft reset, which is done by pressing the ALT + CAP + DELETE keys on your handheld at the same time. If this doesn’t work, perform a hard reset. This is done by finding the RESET button at the back of the handheld. Sometimes, this button might be near the bottom, under the battery cover. Press the RESET button using a pin or paper clip. With either method, you shouldn’t lose any data.

Perhaps, is you did not see the reset button,you can also do the hard reset this way, in the process of powering your phone, pull out the battery straight before it finish loading, this helps fix abnormality on the blackberry phone.

Take care.

Jun 05, 2010 | RIM Blackberry 7130e Smartphone

1 Answer

Hi my blackberry 8320 will not turn on it is say jum or jvm error 513 then tellin me to reset. Where about is the reset button please?


You need a firmware restore. Here's a guide on how to restore the blackberry firmware, the website is at : Restore Blackberry to factory settings. Download the Blackberry Desktop manager and run the application loader.

May 08, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

I cant SMS text on my blackberry and i cant find it


Ok, there are two possible reasons for this:

1: you accidently hidden the icon, solved by going into the main menu and pressing the Blackberry key followed by show all.

or

2: Go into main message envelope, Blackberry key then folders. If SMS folder is not there then a factory reset is required.

Thats Options > Security > General > press BB key and wipe handheld. the password is blackberry

Mar 18, 2010 | RIM Blackberry 7100i

2 Answers

I just got a BB 8320 and it is locked. Don't know the password. need help


Call the store you bought the phone from and they can give you the temporary password to reset the phone or give you another solution on what to do.

Feb 26, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Missing symbols on Blackberry Curve text message SYM menu


i can not send or reply a text messaga n i dont have a icon for my browers either

Nov 10, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Call logs lost every two months or so. Blackberry Pearl


its in your message options.... go to email.. or txt message.... go to Options...... General options... and scroll down to Actions... it will say keep messages.... it should say 2 months for you move it to forever.. so that it will only delete when you delete it

Jun 02, 2009 | RIM BlackBerry Pearl 8100

2 Answers

I CANT READ MY TEXT MESSAGES


I cant open any of my text from my blackberry pearl at all

Jul 09, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Messaging


to text with this phone you use thumbwheel click on the persons name scroll down to MMS click with thumbwheel> type away right click scroll to send right click

Nov 22, 2007 | RIM BlackBerry 7520 Handheld

Not finding what you are looking for?
AT&T Blackberry Curve 8300 Smartphone Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top AT&T PDAs Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

castletech
castletech

Level 3 Expert

351 Answers

Nataly Roberts
Nataly Roberts

Level 2 Expert

30 Answers

Are you an AT&T PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...