Blackberry 8320 keeps resetting - get "your handheld has been registered... message"
My Blackberry 8320 keeps resetting and I lose all of my texts, emails, and call logs. I don't notice it when it happens, but only see that everything is gone from the handheld and I have emails from T-Mobile saying that my handheld has been registered with the wireless network.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert that has over 500 points.
An expert who has answered 200 questions.
Re: Blackberry 8320 keeps resetting - get "your handheld...
Follow this link http://www.blackberry.com/btsc/searchEntry.do?languages=&rwTarget=%2FrfPlayerWidget.do&searchMode=GuidedSearch&searchString=Blackberry+8320+keeps+resetting+automatically&cmd=search&productFamily=&contextType=gs
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
<span>Master Reset (Wipe Handheld)<br />WARNING: Proceed with caution. A master reset will result in the loss of ALL user data! It is recommended to perform a backup of the RIM BlackBerry data.<br /><br />Scroll to and select the Settings icon (to select push the trackball in). <br />Scroll to and select the Options icon. <br />Scroll to and select Security Options.<br /><br /><br />Scroll to and select General Settings.<br /><br /><br />Press the Menu key , then select Wipe Handheld.<br /><br /><br />The device is going to confirm that the data will be erased. Select Continue.<br />WARNING: A master reset will result in the loss of ALL user data!<br /><br /><br />Enter "blackberry" to confirm handheld wipe.<br /><br /><br />Master Reset via BlackBerry Desktop Manager<br />If the device's keyboard has failed or unable to perform a master reset with the RIM BlackBerry, perform the reset via Application Loader.<br />WARNING: Proceed with caution. A master reset will result in the loss of ALL user data! It is recommended to perform a backup of the RIM BlackBerry data.</span>
This problem happens on pretty much any computer-related device.
Something happens and you can send
anything. It’s annoying, but there are actually two ways to fix it. You
can perform a soft reset, which is done by pressing the ALT + CAP +
DELETE keys on your handheld at the same time. If this doesn’t work,
perform a hard reset. This is done by finding the RESET button at the
back of the handheld. Sometimes, this button might be near the bottom,
under the battery cover. Press the RESET button using a pin or paper
clip. With either method, you shouldn’t lose any data.
Perhaps, is you did not see the reset button,you can also do the hard reset this way, in the process of powering your phone, pull out the battery straight before it finish loading, this helps fix abnormality on the blackberry phone.
before you follow the steps above and reload the handheld software, unless you want to lose EVERYTHING saved on your phone (contcts, messages, EVERYTHING) you need to use the same desktop manager program, click on the Backup and Restore icon, and create a BackUp of your phone's data. after reloading the handheld software you can restore the backup to your phone to get all your data back.