Question about Protron PD-DVR100 DVD Recorder

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Need more info

1) i called 1-888-257-8899 and it says # not availible from my calling area. I live in Nortern Kentucky USA and this shouldn't be a problem but it is. 2) I can't get to the web site.

I have 2 of these units and one of my remotes isn't working checked everything that i could think of.

Both yes both of these units used to recorder tv show great but now both yes both of them will not record. when i try it works fine but when i stop recording both yes both of them flash the same message which state unable to stop recording and they record nothing because it can't process the disk and i have even tried to fix this by resetting to the factory settings i am stumped and would appreciate any help or ideas. thank you for responding to prior request.

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US Branch Address: need more info - address02.gif PROTON Corporation
2540 Corporate Place. Suite B111 Monterey Park, CA 91754 U.S.A. No. 63, Sec. 1 San-Ming Rd. Banciao, Taipei-Hsien, Taiwan, R.O.C. Telephone: +886-2-2962-5135 +1-323-980-8292 Fax: +886-2-2954 7316 +1-323-980-8293 Email: info@protonav.com info@protonav.com

best i can do at the moment is to provide you with the american contact information as i do not offer technical support for these devices....
The website is www.protonav.com

Robert

Posted on Sep 12, 2008

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