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I went to www.fisher-price.com/kidtough/ re-downloaded the software and installed/launched it but didn't get any updates. So I disconnected the player but left the Fisher-Price software running in the background and started doing other stuff. When I went to shut down my computer, I was about to shut down the Fisher-Price software when I noticed the message prompt "THERE IS AN UPDATE TO THE SOFTWARE, WOULD YOU LIKE TO DOWNLOAD IT" I was so excited to see the prompt and I hit OK. It told me to connect the player to the computer before starting so I did and it automatically did an update. It appears to be working now! Sure hope this doesn't happen again!
I just bought one at a flea market today, and had the same issue. After a couple of searches, I came up with the solution. An Etsy seller had this to say: "You might be afraid that the globe is "stuck" and won't turn, but you just have to be firm to turn the globe. You'll hear loud clicking when you turn it; this is because the globe is made to stop at certain points so that the viewer can easily meet up with the white dots." I tried turning mine firmly, and it did finally make a loud click and turn. It does not spin freely like a normal globe, though. I also found a PDF of the original instructions: http://service.mattel.com/instruction_sheets/76609.pdf
Remove the temp control housing so you can get at the bulb more easily. It unscrews counter-clockwise, it may just be stuck from prolonged seating. If necessary, unplug the fridge, break the bulb, and unscrew the socket with a pair of needle nose pliers on the outer edge of the socket. It may crush the socket, but that's ok, it should come out then. Good luck!
typen fisher price in your browser then look for the link to fisher price , once on fisher price web site click on help or contact then send your request to them . for replacement parts make sure you have the model number for the swing.
check with a voltmeter at the bulb contacts while someone is hitting the brakes if there is no current. its the wire they rot and a discovery has daisy chained rear lighting. so if the left or is it the righ is bad. then they both wont work. either way if one goes they dont work. its not hard to run a new wire ive done it for car max a dozen times on these vehicles.