This is a very common problem with the DC18s. basicly the carraige assy needs to be replaced. what happens is that there is a valve that is engaged when you recline the vaccum. well when the peice that is broken the valve wont move so it is stuck with constant suction and the hose and will never swich to the cleaner head. You need to take it in to a Dyson Authorized Dealer and have it replaced. if you have your proof of purchase and your within the first 5 years of owning the vacuum it will be covered under warranty. if you dont have your proof of purchase they will not be able to cover it under warranty. it will run you about $100 to $115 to get it replaced.
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