Question about Dell Inspiron XPS M140 Notebook

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Wireless problem My wireless internet will not connect, or recognize any wireless networks. The wireless card is shown as working properly, and I can still connect to the internet via wired, but not wireless. When I right click on the icon in the tray for wireless, it used to give me the option to "connect" but it does not have that. I have tried installing a new driver, but I'm not sure I got the right one. Any help would be appreciated. Thanks, Brian bfurby@gmail.com

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  • Anonymous Feb 06, 2009

    I have problem with connection just to WPA-PSK crypted network. WEP enabled networks works okay. I think that there are some issue in firmware of W200 adapter.

  • charlie2play Feb 10, 2009

    i isntalled my wireless network on my computer and it does not work. i have treid to install it several times and it says that it is ther and no connection or when i do get wireless the minute i close it or power down i have nothing like it was never installedhow can i fix this. the company tells me i need to get a wirless card that is from the same year then i get that my I.P address is wrog. HELP!!

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I have a compaq evo n600c it saying that i have not got wireless can you tell me if this computer has it or not
thankyou

Posted on Sep 14, 2008

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To fix this problem, right click on the wireless icon on the Task bar and then click Repair.
This will force the wireless router to issue a IP address to the wireless card on the laptop.

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'is a wireless card and a wireless network card the same thing?'
answer:- yes they mean the same device, just a different way of referring to it.
'Is this both hardware AND software?'
answer:- no, it's just the hardware.

Also, have you typed in the security code from the router (the WEP key) if not sure, google 'wep key'
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Are your other computers using Vista and working wirelessly ok?
Do you get any signal quality indicator bars up on the Atheros window?
Have you tried 'rescanning for networks' ?
How close to the router are you? If not very, try positioning laptop adjacent to it and do a rescan.

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Please follow the steps provided below:

Q: Basic Wireless Troubleshooting
A:
Wireless Troubleshooting
The following steps will help determine if the wireless card in the system is functioning properly.
IMPORTANT:
Please go through all the troubleshooting steps. If the wireless card is functioning properly, please check the network configuration. Acer America can not assist with configuring the network.
Before you start:
  • Make sure there is a wireless router or wireless access point.
  • The wireless router/access point is plugged in.
  • Refer to the owners manual to ensure the wireless adapter is on (you can turn the wireless card on and off by pressing a clear button)
  • Contact the internet service provider to make sure ther account is active and the network is connected in a way that supports their configuration.
If the computer was working properly at an earlier time:
If the laptop was working fine, do a System Restore which rolls the system back to the last known working configuration. System Restore is located in System Tools under Accessories. Here is a link to explain the use of this feature:
http://support.microsoft.com/default.aspx?scid=kb;en-us;306084
To find the wireless network:
1. Click on Start winxpstart%20button.jpg then click on "Control Panel."
xpmenu.jpg 2. In the Control Panel window, click on "Network and Internet Connections."

xpcontrolpanel.jpg
3. In the "Network and Internet Connections" window, click on "Network Connections."

networkconnect.jpg 4. Once in Network Connections, right-click on the wireless connection then select "View available wireless networks"
5. If the wireless network is a secured network, please refer to the manual of the wireless router to make it unsecured for the purpose of testing the wireless network.
NOTE: Acer does not recommend leaving a wireless network unsecured and is not responsible for data accessed due to unsecured wireless networks.
6. If the wireless network is listed, the wireless adapter is functioning properly. If unable to connect to the wireless router, go through "Before you start" at the beginning of this article.

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Please follow this steps carefully

Turn on your internal wireless card?
If your wireless card is built in to your computer, there may be a switch on computer that turns the card off and on. When new from the store, these switches are often in the "off" position. They can also accidentally get switched off during use. Find the switch (often near a symbol that looks like a microphone or radio tower emitting radio signals), and turn it on. The card should now find wireless networks in the area and connect.
.

Find the scrldcolville network?
If your wireless device is properly installed, your computer should automatically start scanning for networks in the area and will inform you that there are wireless networks present. If not, you can scan for networks in the area manually.
*To bring up the Wireless Network Connections menu, go to the Start Menu (in the lower left-hand corner of your screen, choose "Settings," then chose "Network Connections," and finally, choose "Wireless Network Connection." Clicking on this option in the menu should bring up a window. In the upper left hand corner of the window under the heading of "Network Tasks" there should be an option that says "Refresh Network List." Click on this option to search for wireless connections. Choose scrldcolville, hit the "Connect" button in the lower right hand corner and enter the passkey to connect.

Enter the passkey correctly?
If the passkey is entered incorrectly, the computer will appear to connect to the internet, but will not actually connect. If you think you may have entered the passkey incorrectly, disconnect from the scrldcolville network (see steps above in #5) and then reconnect. Often, as you manually reconnect to the network, the computer will remember the passkey and a small window will pop up, showing the password as a line of dots. Re-enter the passkey correctly before connecting.
(#6, cont.): Sometimes, your computer will not allow you the option of re-entering the passkey when you reconnect to the network. If this happens, bring up the Wireless Network Connections menu. Click on the "Change advanced settings" option under the "Related Tasks" heading. Another window saying "Wireless Network Connection Properties" should pop up. Click on the "Wireless Networks" tab at the top of the window. Under the "Preferred Networks" heading, there is a box that lists all wireless connections your computer has ever used. Click on the scrldcolville network to select it. Now hit the "Remove" button just below the box, then hit the "Ok" button. This will make your computer forget the scrldcolville network and the bad passkey. Bring up the Wireless Network Connections menu again and connect to scrldcolville .Be sure to enter the passkey correctly.

Allow your computer to obtain an IP address automatically?
Be sure that your computer is set to obtain IP addresses automatically and that it does not have one assigned manually. To do this, bring up the Wireless Networks Connections menu .Click on the "Properties" button. Here, you will see a list under the heading "This connection uses the following items." Scroll down the list until you see an item named "Internet Protocol (TCP/IP)." Select this item and hit the "Properties" button just below the list. This will bring up a new window. In order to connect with the library's wireless device, you must have the option "Obtain an IP Address Automatically" selected (ditto for the DNS server address). If you are set with a manual IP address, you can click the button to obtain your IP address automatically (ditto for the DNS server address.) Be aware that this changes how your computer interacts with other networks. If you need a static IP address on other networks, you may have to reset your IP address again later. However, your computer cannot connect to the library's wireless network unless it obtains its IP address automatically from the library's wireless device.
Make the Windows wireless configuration your default configuration?
In many computers, Windows acts as the default wireless network configuration program. However, if you have an external wireless card, or if your computer has a secondary program enabling it to connect to the wireless network, you may discover Windows will not recognize your wireless connection program and visa versa. Sometimes, if you have a non-Windows program that runs your wireless card (for example, a Linksys driver for an external Linksys wireless card), the non-Windows program will connect to the wireless device, but Windows will not recognize that this secondary program has connected. You will need to allow Windows to control the wireless configuration in order for your computer to fully recognize the wireless connection. On way to solve this problem is to tell the secondary program to "stand down," as it were.
On some computers, an icon for your secondary wireless program will appear in the lower right-hand corner of the taskbar on your desktop. You can click on this icon to open the program options. Certain programs will give you the option to switch to Windows as the default manager of your wireless connection. This will allow you to use the Windows Wireless Network Connections menu to make changes to your wireless connection.

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I'd start by verifying that you're connected to the wireless network that you set up. Did you name it? Open your network properties and see what the icon for the wireless adapter tells you:
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