If you are not getting any bars in the top left corner of the screen, turn the device off and press and hold in the lower right hand corner of the screen, while holding the lower corner turn the device on, when you see the screen start to turn on let go of the power button and continue holding the lower right. it should ask you if you want to erase all user date and then you will select yes. be advised this will also erase any saved waypoints/favorites you have.
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