The printer is not on the list of tested printers but it finds the printer but when trying to install on computer using the computer setup it dies and says can't find drivers so after contacting link still did not answer my question. what files or is it built in to their fimeware is the problem. can I add a file to trick it in finding the drivers?
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Hi could you tell what is the main Router it should be compatible with your main router to get the IP address then you can install and share the printer over the network should you need any help please contact me on my website http://computernetworksupportindubai.com/
try this, you need to turn OFF DHCP, START>>RUN>>services,msc press enter. Now scroll down until you see DHCP, Disable it, and set to OFF & Stop it, reboot. You see ths Printer will hand out address, at the moment BOTH are, and they are getting mixed up. Also ensure you are doing everything as Administrator.
1. first reset the printserver
2. make sure that the printer drivers are installed on the comp.
3. use a w/l comp on which we can go online
4. connect the w/l comp to the print server using ethernet cable and also connect the printer to the print server
5. put the print server cd into the comp and run setup.
6. make sure printer server is near to router and there is no firewall on the comp.
7. the setup will give the ipaddress to print server if not plz assign static ip on the printserver.
8. follow the wizard
9. it will ask u the w/l settings to enter. plz type the exact same n/w name and security password.and apply the settings.
10.after that it will connect u to the print server and u will be able to print if you will not u will find an error to open port.
11.you need to open standard tcp/ip ports for the printserver ipaddress that u have assigned.
12. if u dont knw, u can ask the comp vendor.
13. plz also confifm that the printer is compatible with ur print server.
that will depend on the IP address of the print-server and the network, specially if the printerver is not set to a static IP, you may get communication errors when you try to use or install the printserver.
you may try to set the PS to have a static IP address or you may use the printserver name instead of its IP address.
use custom settings then use "RAW" after that chnage the queue name to p1 or l1.
there are many work arounds for this kind of limited configuration, but i would strongly suggest you call Linksys Toll Free Tech support for more configuration
what is the model number of your printer? if your setup cd is not detecting your printserver, try the ff:
-- while pc and printserver connected to the router and your printserver connected to your printer. try to reset the printserver for 30sec. Is it printing? If yes, do you see any IP address on the print out
-- If no, unplug the power for 5 seconds and plug the power back in of the printserver then try again to run the setup cd. you may also check your routers dhcp server table if its detecting the printserver
-- if printserver still not detected ty to connect printserver directly to your computer
-- search if you have bi admin utility on your setup cd and install it on your pc
-- manually assign static ip address on the printserver using the bi admin utility and on the pc
-- if successful, connect printserver and pc back to the router and check if you can ping the ip address of your printserver
You get a ROOT HUB error when your USB port on your computer needs additional drivers. The print server drivers needs to configure your printer drivers. The only solution for this is CALL LINKSYS TECH SUPPORT. TELL THE TECHNICIAN THAT YOU HAVE A ROOT HUB ERROR. Linksys will send you ADDITIONAL DRIVERS for your root hub. UPDATE your ROOT HUB using the ADDITIONAL DRIVERS. Uninstall the WPSM54G from the add/remove programs. RUN SET UP COMPUTER AGAIN
I am afraid, PSUS4 is an older model of print server , which supports only ordinary printers. All in ones are not supported by PSUS4. Linksys have other print server which works with all in one printers. The model number is WPSM54G. Probably you can try that. Also, if the PSUS4 is less than one month old, you can get it replaced with the WPSM54G from the stores itself . The WPSM54G can be used as wired as well as wireless to the router. If you want to use the PSUS4, you may need an ordinary printer like Office jet or laser jet with USB 1.1 version.- Thank you